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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
9,641 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,641 reviews

January 25, 2023

Jeff and his team were great to work with. They handled our issue and got our vehicle back on the road in a timely manner. More

by coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
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Jan 27, 2023 -

Mark Christopher Auto Center responded

Coleman, thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 25, 2023

Great work. Took good care of me and my car. Would definitely recommend you to my friends. I will be back for maintenance More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Jan 27, 2023 -

Mark Christopher Auto Center responded

Sandy, I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 24, 2023

Friendly,courteous very knowledgeable went out of their way to make everything right. Xavier was very knowledgeable! More

by quab123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier, ray
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Jan 25, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 24, 2023

Everyone at the service center was absolutely amazing. Nobu treated me like a member of the family. More

by Jruiz1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Jan 26, 2023 -

Mark Christopher Auto Center responded

Thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 24, 2023

Very disappointed with your service center. No communication between customer and service consultant. This area has to improve More

by ana_mandujano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario
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Jan 26, 2023 -

Mark Christopher Auto Center responded

Ana, I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2023

Tony our point of service guy was absolutely professional & easy going. Very thorough on what the car needed . He is out go to from this point on. 5 *s fir Tony he’s sn asset to MRk Christopher Cadillac More

by TULIPSFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy
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Jan 25, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2023

Excellent Staff enjoyed the process the whole time I was there will recommend Mark Christopher to others More

by srcompton55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
R Kha
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Jan 25, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 22, 2023

My sales representative Jonathan was very professional and polite. He was also very knowledgeable about all the vehicles he showed me. More

by Lawaynewoods
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Villa sales dept., Mike Cagey
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Jan 24, 2023 -

Mark Christopher Auto Center responded

I sincerely appreciate your feedback. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 22, 2023

Jay Perez was very helpful and professional throughout the process. Good service and very patient. More

by PGARCIA75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Perez
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Jan 24, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that Jay could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 22, 2023

Drove up and was waited on right away. My vehicle was ready before time promised. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jan 24, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for this review of our service center, Jim! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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