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Mark Christopher Auto Center

Ontario, CA

4.4
9,503 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,503 reviews

September 15, 2024

Service was AMAZING! !!!! Mario Sanchez was able to answer all my questions and he was very engaging and was very easy going. Even though I wasn’t able to qualify for the More

by josemiguelenriquez12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry, Lee
Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review, Jose! We're thrilled to hear that you had an amazing experience with Mario at Mark Christopher Auto Center. It's great to know he was able to address all your questions and provide assistance with the college incentive. We truly appreciate your kind words and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 15, 2024

Excelente servicio y muy buena atención al cliente si lo recomendaría a amigos y familia More

by Rodolforeyes130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Mark Christopher Auto Center responded

¡Muchas gracias por su comentario! Nos alegra saber que recibió un excelente servicio y una buena atención al cliente en Mark Christopher Auto Center. Apreciamos su recomendación a amigos y familia. Esperamos verlo nuevamente pronto. ¡Que tenga un gran día! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 15, 2024

Dario the service representative. Is so polite so knowledgeable .. I dealt with him on all of my service Appointment. The best. More

by kdavola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario, the service rep
Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about our service representative. It’s great to know that Dario provided you with exceptional service during your appointments. We look forward to seeing you again at Mark Christopher Auto Center for your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2024

Very disappointed that the Speed sign icon has been removed from my car. I was told this option is not available anymore. More

by kdavola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us. We appreciate your concerns regarding the removal of the icon from your vehicle. At Mark Christopher Auto Center, we strive to provide clear information and support for all our customers. Please feel free to reach out to us directly if you would like to discuss this matter further. We value your input and are here to assist you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2024

Flawless experience with the most absolutely professional, knowledgeable and personable team! We are so completely blown away from this exciting, quick and painless car buying experience! Thank More

by mscandicejackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Larry and Osama!
Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a flawless car-buying experience with our team at Mark Christopher Auto Center. Your kind words about our professionalism and knowledge mean a lot to us. We look forward to seeing you again and assisting you in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 14, 2024

Great staff they really know to take care of you people are very nice and courteous More

by palmaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff at Mark Christopher Auto Center. We strive to provide excellent service to all our customers. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2024

Chelsea was very helpful with my last service. I needed to take my car in for service because the coolant control valve was leaking. The repair was extensive and needed a couple of days to be repa More

by TGRACE1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Sep 16, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Chelsea at Mark Christopher Auto Center. It's wonderful to know she was able to assist you with your coolant control valve repair and accommodate your schedule. We truly appreciate your recognition of her efforts. Please don't hesitate to come see us again for any future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2024

Jason was helpful thru our purchase. Answered our questions and let us drive a couple of cars. Paperwork at the end took forever to get ready. Not sure why. Went smooth though. No one wa More

by BEN55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. It’s great to hear that you found our team helpful and that your purchase process went smoothly overall. We understand that the paperwork can sometimes take longer than expected, and we appreciate your patience. Your input regarding the extended warranty conversation is valued, and we will ensure our team continues to prioritize a comfortable experience for all our customers. If you have any further concerns, please don’t hesitate to reach out to us at Mark Christopher Auto Center. We hope to see you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 12, 2024

My services are always completed in a timely manner and everyone is friendly. Avo is a pleasure to deal with. More

by MTOTHEH88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
Sep 13, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that your services at Mark Christopher Auto Center were completed promptly and that our team, especially Avo, provided a friendly experience. We appreciate your feedback and look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2024

Mark Christopher was friendly and helpful with my new car purchase. Thank you for taking the time to answer my questions. More

by SRMARKLE
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
Sep 13, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you found the team at Mark Christopher Auto Center friendly and helpful during your new car purchase. We appreciate you taking the time to share your experience, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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