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Mark Christopher Auto Center

Ontario, CA

4.5
9,636 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,636 reviews

February 13, 2023

Good service. It was an easy straight forward purchasing experience. See Edy for your next purchase. More

by Derek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edy
Feb 15, 2023 -

Mark Christopher Auto Center responded

Derek, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 13, 2023

While in line at the service department, another customers car door was caught by the wind and hit the side of my car. My car was only 4 months old so I was so upset but Julie from service made sure More

by Kellimorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie (service Department)
Feb 15, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 13, 2023

Great customer service and experience! They have been very honest and trustworthy. I highly recommend them. More

by lamartin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 15, 2023 -

Mark Christopher Auto Center responded

Lamartin, I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 13, 2023

Great customer service they seem like they care. Unlike Mountain View Chevrolet. Don’t know if they are affiliated More

by booker0491
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 15, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review, Booker! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 12, 2023

Excellent service by my salesman Gilbert. He was very patient, professional and understood exactly what I want. But my brand new car had some minor scratches. I appreciate the team offering m More

by ggrigorian0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Gonzalez
February 12, 2023

Thanks for sending me this. Service is so bad because my car still with out cheap and so many things not working. Thanks More

by ym_karim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not those
Feb 14, 2023 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 12, 2023

It was suggested to bring my car here for diagnosis by my regular mechanic. It took 2 days for them to do it and then when I came to pick up my car, they had lost it. Apparently there was construction that More

by julierightmer19
Recommend Dealer
No
Employees Worked With
Tony
Feb 14, 2023 -

Mark Christopher Auto Center responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 11, 2023

My husband and I just purchased a brand new Sierra ! ! Our salesmen was Ozvaldo and let me tell you it was such a pleasure dealing with him. Please do your self a favor and just go to him. He’s honest, p More

by j.piedra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mark Christopher Auto Center responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Ozvaldo's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 11, 2023

The dealership has been so helpful and accommodating. The customer service is outstanding and friendly. More

by DRRHODA
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu Damon.
Feb 14, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 11, 2023

Super helpful with pinpointing the reason why my check engine light was on... Thanks alot for the pics also More

by ronnieabbondante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jocelyn , Matt Torres
Feb 14, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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