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Mark Christopher Auto Center

Ontario, CA

4.5
9,636 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,636 reviews

February 17, 2023

Sharon and Cesar were amazing the staff made us feel so comfortable. We were in and out and they came through with everything they promised I would recommend them to anyone. More

by donnabentley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon and ceasar
Feb 22, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 17, 2023

The customer service experience I had with mark christopher was great overall. I had a faulty head lamp and windshield wiper replaced under warranty so at a zero charge makes it a better experience More

by drivera303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Gil Gonzalez, Matt Torres, DAS Admin
Feb 22, 2023 -

Mark Christopher Auto Center responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2023

The service department is awesome and the staff is very helpful and friendly. I am very pleased with the comfort while waiting. More

by marlitastar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu is always professional and friendly. Always makes me feel welcome., Matt Torres
Feb 16, 2023 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2023

Brought my vehicle in for service. Oil change, tire rotation. Avo greeted me promptly and was very pleasant. Made some suggestions for my Yukon XL that made me glad I came in. My wife More

by BELOWZEROSHAVEDICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Picanzo
Feb 16, 2023 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Avo as he will be happy to hear it! I look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2023

The staff there was incredible! Got me in and out on a Saturday, with no problem! More

by Eric_rivers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 21, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2023

Johnny was so easy to work with! We knew which vehicle we wanted to purchase and got the deal ready. When we arrived, all we had to do was sign to docs and off we went! More

by cplasting
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 14, 2023

The gentleman at Mark Christoper are exceptional. They worked hard to keep me happy throughout the whole experience. Not only did they accomplish that, but they have also earned my future business. I More

by jamesjm127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Inchaurregui
Feb 16, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 14, 2023

The service center was very professional, and and gave me adequate information about the repairs that would be received on my car More

by troseborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 16, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 14, 2023

Easy to work with, no pressure from salesman. Transaction for new truck purchase was seamless. More

by david.alarcon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar
Feb 16, 2023 -

Mark Christopher Auto Center responded

David, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 13, 2023

Julie was amazing from the moment she said “good morning”. Was able to get my truck seen and diagnosed right away and had me back on the road feeling safe and well taken care of. More

by NIC.BOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Feb 15, 2023 -

Mark Christopher Auto Center responded

Nic, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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