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Mark Christopher Auto Center

Ontario, CA

4.5
9,630 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,631 reviews

February 24, 2023

Great customer service from Jackie. Quick service! Oil change done before I could finish my breakfast More

by JEZZZZ42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2023

Always kind, polite and good service, and glad Cadillac side is open once again , thanks More

by 1958topcat0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you for this great review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2023

This is the second time we purchased a car from this dealership. Consistent quality service. More

by jc91773
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jett Palos, Angel Madrigal, Anthony Garrido, Deanna Meschon
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 24, 2023

Brought my new vehicle in for the first oil change, tire rotation and brake inspection. I made an appointment for 8:30 am and did not leave the dealership until 11:45. Over 3 hours is ridiculous for what wa More

by MSMCMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2023

Wait was about 4 hours long. Way to long of a wait 2 hours is understandable was late to work. More

by PANAYA0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 28, 2023 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2023

• No-pressure, didn't feel rushed • Trustworthy • They listened to me • Quick and painless — the dealership made the process easy • Quick and clear communication. • F More

by Ernesto.calderon52
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Feb 28, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 24, 2023

The dealership and it's advisors work very hard to get and keep our fleet up and running More

by wvanderlinde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar, Matt Torres
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 24, 2023

Nobu is very helpful and he texted me to keep me updated, texting is a great way to communicate. Thank you Nobu . If I can say to fix one thing is when trying to make a appt it’s hard to get through the line More

by Jackie-ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu and Dario
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2023

Yesterday i went into Mark Christopher for the first time. I wasn't picked by a vulture salesman, but met with a wonderful team from the moment i drove into the lot. I have been leasing cars for a decad More

by nBLACKWOOD928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 23, 2023

Best experience at a car dealership by far. Friendly staff whom goes the extra mile to be transparent and accommodating. More

by Joseph Cozart
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Mark Christopher Auto Center responded

Joseph, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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