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Mark Christopher Auto Center

Ontario, CA

4.5
9,630 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,630 reviews

March 01, 2023

Everyone was super nice and fast especially my car service man that I had the pleasure of dealing with. I felt like a VIP. More

by JSAPIKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 03, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2023

As a long time customer of Mark Christopher Chevrolet, I am completely dissatisfied with my last service and the way I have been treated since. I was charged an extra $150 on my bill without my authorizatio More

by MYBOYBUBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you've detailed. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2023

Went smoothly. Dropped off vehicle and came back to pick up. All went well. Thanks More

by Janeen23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 03, 2023 -

Mark Christopher Auto Center responded

Janeen, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2023

My husband and I had a great experience with the service provided by the MK team involved in our purchase. Deanna, Vicenzo and Mr. Lee were personable, very understanding and professional throughout our tim More

by mariolyn7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Lee the Finance Manager, Vincenzo Catalano, Deanna Meschon
Mar 03, 2023 -

Mark Christopher Auto Center responded

Mariolyn, I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 28, 2023

All business no trying to upsale or get me buy something I didn't want to fast and easy More

by resultayfred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 28, 2023

Made it very easy to purchase and he answered all our questions! He’s Awesome! More

by alexandreasaucedo1369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Mar 02, 2023 -

Mark Christopher Auto Center responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, I believe that's how every car-buying experience should be. I am sincerely grateful for your business! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 27, 2023

Service was excellent, they took care of everything and more, my vehicle feels like a brand new car. More

by MARINAS7ANGELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Mar 01, 2023 -

Mark Christopher Auto Center responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2023

Service is always fast and efficient. Problems or issues are communicated quickly and always come with a solution prepared! More

by LLAUVENIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 01, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2023

buen servicio, muy amables y muy bonito lugar de espera y un personal muy atento gracias More

by gomebernabe99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Mar 01, 2023 -

Mark Christopher Auto Center responded

Muchas gracias, que tenga un día exelente! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2023

Very friendly staff and techs. Appointents were made quickly. Vehicle was ready as promised. Very satisfied with service. Will return for all warranty service on my Cadilac XT6. More

by decarmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Mar 01, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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