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Mark Christopher Auto Center

Ontario, CA

4.5
9,629 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,629 reviews

March 06, 2023

Great work on my truck , the service I received from Julie es excepcional, excellent thank youJulie is always good to know that my vehicles are in great heands More

by josemoralestrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Mar 08, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2023

This was my first time using this service center. I'm glad to say it was a good experience. I usually dread going to the dealerships because so many are just plan dishonest. Mark Chris did what the More

by G02J0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 07, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2023

Great sales department. All around good experience, would return if I need a car in the future More

by Armandofranco996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Gonzalez, Angel Madrigal
Mar 07, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 04, 2023

I love this car dealerships such a cool atmosphere . . everyone is so nice and helpful More

by chavezb130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres, Anthony Garrido
Mar 07, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2023

Worst experience with Chevy dealership ever! Made an appointment a week in advance to have my car looked at, appointment time was 9:40am I arrived on time in the rain with my 3yr old son! The gu More

by 1raredoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 07, 2023 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 04, 2023

I was very pleased with Ray , service advisor. He took good care of my service More

by DCARTER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Mar 07, 2023 -

Mark Christopher Auto Center responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2023

The service department was very good, knowledgeable in the requirements of my vehicle. The service manager was extremely helpful and they finished the work very promptly. More

by ralphlehotsky
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo Injian, Matt Torres
Mar 07, 2023 -

Mark Christopher Auto Center responded

I appreciate your review and am glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2023

I really appreciated the service from Jett Palos. He was very helpful throughout the process of purchasing our truck. I don’t think I would have bought the vehicle there if he had not been so helpful More

by PMORAIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jett Palos
Mar 06, 2023 -

Mark Christopher Auto Center responded

Hello, and thank you for choosing Mark Christopher Auto Center for your automotive needs. We strive to exceed the expectations of our customers and it seems that this time we didn’t earn a 5-star rating. I'd be grateful to hear more about your experience so we can strengthen this area of our customer service. Please contact me at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 03, 2023

Avo is a professional and I will not deal with anyone else. I really felt like he cared about my issue and had exceptional follow up. With that said, I will not use Mt. View anymore. There is no comparis More

by GERRIT.BECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
Mar 06, 2023 -

Mark Christopher Auto Center responded

Gerrit, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2023

Exceptional Excellent customer service especially Luis Very helpful and answered all questions Very good on explaining all the details More

by Rosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Mar 07, 2023 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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