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Mark Christopher Auto Center

Ontario, CA

4.4
9,503 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,503 reviews

September 22, 2024

It was a good buying experience. Everyone was very kind and helpful. Highly recommend them. More

by M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a good buying experience at Mark Christopher Auto Center. Our team is dedicated to providing excellent service, and your recommendation means a lot to us. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 22, 2024

Big fans. Our family is super stoked at how we were handled and we are so appreciative. More

by mscandicejackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a fantastic experience at Mark Christopher Auto Center. We appreciate your kind words and look forward to seeing you again soon. Please share your experience with others! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 21, 2024

The service associate was very professional she helped me with the service problem that I had. But the service technician made a simple oil change turn into a big oil mess. Down my engine and into the skid p More

by WAYNENELAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you bringing your experience to my attention. While it's great to hear that our service associate was professional and helpful, I am disappointed to hear about the oil change complication. Please feel free to reach out to me directly so we can address this issue and work towards a resolution. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2024

Brett in customer service did a great job handling my roll n lock tonue cover issue. Was very happy with the service… More

by DAVIDC16
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett & Jackie Service Dept
Sep 24, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that Brett was able to assist you with your Roll-n-Lock tonneau cover issue. At Mark Christopher Auto Center, we strive to provide excellent service, and it’s great to know that you were satisfied with your experience. We look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 20, 2024

Once again, I am always pleased with the customer service at the dealership. Everyone is consistently polite and professional. I would recommend this dealership to a friend. More

by lisadavis007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you consistently receive polite and professional service at Mark Christopher Auto Center. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2024

Very professional was done in a timely manner. Was happy with the service that was provided. More

by rhinodice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you found our service at Mark Christopher Auto Center to be professional and timely. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2024

Professional, respective, caring, informative, helpful. Tomas is great. He went out of his way to help. More

by ExtraExtra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Bautista
Sep 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Mark Christopher Auto Center. Tomas truly appreciates your kind words and is dedicated to providing excellent service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 19, 2024

Great for routine service. Took in for check engine light, was told test were ran and car was working fine. Drive car home about 30 miles and light came back on More

by borregodaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your frustration regarding the check engine light coming back on after your visit to Mark Christopher Auto Center. I appreciate you bringing this to my attention. Please feel free to reach out to me directly so I can assist you further and ensure your vehicle is properly addressed. Your satisfaction is important to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2024

Unfortunately Mark Christopher has an employee that lacks morals and feels they are entitled to helping themselves to customers belongings. When I picked up my vehicle a $200 pair of sunglasses were missing More

by CSOTRO
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 20, 2024 -

Mark Christopher Auto Center responded

Our team has acknowledged this review.

September 19, 2024

Great sales service fast and easy the sales man is as awesome and patient with us More

by markmeza21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your kind words about the sales service at Mark Christopher Auto Center. It's great to hear that our salesman was awesome and patient with you. We strive to make the car-buying experience fast and easy for all our customers. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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