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Mark Christopher Auto Center

Ontario, CA

4.4
9,503 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,503 reviews

September 26, 2024

Purchased a 2024 GMC Sierra Denali for $80,000 Radio and the complete audio system dint work Been a month still waiting for the part People make sure you fully inspect the vehicle you buying at Mark chr More

by steverodriguez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback regarding your recent purchase at Mark Christopher Auto Center. I understand it must be frustrating that you're facing issues with the audio system in your new GMC Sierra Denali, and I know that the wait for the part has been lengthy. We want to ensure that all our customers have a complete and satisfactory experience with their vehicles, and I appreciate your patience as we wait for the part to arrive. If you would like to discuss this at any time, please feel free to reach out to me directly. We look forward to resolving this matter and get your truck's audio system back in working order. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 26, 2024

Sales Man to pushy then got cold when time to go over car details to busy on he's phone had to figure out how to work options the next day .The finance department was great real worked was us to make it work More

by will28to48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns about the experience with our sales team at Mark Christopher Auto Center. It's important for us to provide attentive and helpful service, and your comments will help us improve in that area. I'm glad to hear that our finance department was able to assist you effectively. If you have any further thoughts or need assistance, please feel free to reach out to us directly. We appreciate your input. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 26, 2024

Good service overall and take care of business and take care of all the people More

by juandpadilla72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your recognition of the good service at Mark Christopher Auto Center. It's our priority to take care of our customers, and we're glad to hear that you had a positive experience. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 26, 2024

Went to takecar for oil change was greeted and receive my car very quickly thanks to service advisor More

by BOSTIC9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a quick and positive experience at Mark Christopher Auto Center for your oil change. Our service advisors work hard to provide prompt service, and it's great to know that you felt welcomed. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 26, 2024

Everyone at the dealership was extremely kind and helpful. They worked with our budget and we are so excited about our new 2024 Escalade! More

by nikkiwalters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert, Ray, Ceasar
Sep 26, 2024 -

Mark Christopher Auto Center responded

Thank you, we truly appreciate your kind words! We're thrilled to hear that our team at Mark Christopher Auto Center was able to assist you and work within your budget. Congratulations on your new 2024 Escalade! We hope you enjoy it to the fullest, and we look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 24, 2024

Jerry Pena helped me a lot to get me into a truck! Went out of his way to make everything possible. More

by arroyocarlos78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that Jerry went above and beyond to assist you in getting into a truck. At Mark Christopher Auto Center, we strive to provide exceptional service, and it's rewarding to know that Jerry made a positive impact on your experience. We hope to see you again soon and appreciate you sharing your experience! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 24, 2024

We contacted Mark Christopher via CarGurus and Armando returned our email request almost immediately. After quick email chat with Armando, we stopped in about an hour or so to look at a 2024 Colorado Z71. More

by scotts993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Mark Christopher Auto Center responded

Thank you, Scott, for your thoughtful review! We’re thrilled to hear about your positive experience with Armando and the smooth process of purchasing your 2024 GMC Canyon AT4. It’s great to know that we were able to assist you in finding the right vehicle and that Armando took the extra steps to ensure everything was set up perfectly for you. We're committed to providing excellent service at Mark Christopher Auto Center and appreciate your kind words. We hope you enjoy your new vehicle, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 23, 2024

Chelsea was my service rep. She is very good and communicates well she provided a continuous update our vehicle. Thank you very much More

by RSEVERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
Sep 24, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words about our service rep! I'm thrilled to hear that she kept you well-informed throughout your vehicle service at Mark Christopher Auto Center. Your appreciation means a lot to me. I look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 23, 2024

As always received friendly attention to my services required. However I received the car back with the front passenger seat fully extended. I also noticed that an updated sticker was not placed on my w More

by Carmen Kemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your continued trust in Mark Christopher Auto Center for your service needs. I understand your concerns regarding the front passenger seat and the absence of the oil change reminder sticker. Your experience is important to me, and I will ensure that these issues are addressed for future visits. If you have any further questions or need assistance, please don’t hesitate to reach out. I look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 23, 2024

received great attention from Mario very knowledgeable of the product that he was selling I will highly recomend to any of my friends and family for there next vehicle purchase More

by SAMMY9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I'm thrilled to hear that Mario provided you with great attention and demonstrated his product knowledge. At Mark Christopher Auto Center, I strive to offer exceptional service, and your recommendation means a lot to me. I look forward to assisting your friends and family in their next vehicle purchase! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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