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Mark Christopher Auto Center

Ontario, CA

4.5
9,611 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,611 reviews

April 03, 2023

Clean and friendly. I didn't have to wait long this time, for the oil change, which was nice. The only thing is a lot of finger prints all over the cover on tip of the m More

by hcgarcia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 05, 2023 -

Mark Christopher Auto Center responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and we encourage you to contact me if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2023

Jaun did a great job keeping me updated on my truck repairs. I will be going to see jaun with truck repair needs. More

by DIEGO.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun
Apr 05, 2023 -

Mark Christopher Auto Center responded

Diego, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2023

The service performed was great - the estimate was easy to understand. Dario and Nebinare great service reps. Thank you for keeping my 2004 H2 fully operational - well done More

by estradausmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nebo - Dario
Apr 05, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2023

Great service, great attitude, parts counter fully stocked and knowledgeable. Fast and competent service. Will definitely be back More

by Sergio_reyesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Apr 05, 2023 -

Mark Christopher Auto Center responded

Sergio, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2023

Vehicle was returned poorly. Foot steps all over the driver side no cover was used on the seat and the floor. Foot step scratches on the driver side door sill. Very disappointing More

by michaeljsep
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Mark Christopher Auto Center responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Apr 06, 2023 -

michaeljsep responded

Please call me when you have a moment. My cell number is on file at the dealership. Thanks

April 03, 2023

Rigo was our service specialist. Picked up our car and dropped it off when done in the same day. Detailed the car and topped off the tank. Can’t beat the service and the car is like More

by RODERIC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo , Matt Torres
Apr 05, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2023

My steering wheel is still off center and still drifts to the right when steering wheel is centered. Was told it met all specs. More

by R.ELLIS44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2023

My truck was checked and fixed in 2days. Awesome service. Made me feel comfortable and that professionals worked on my truck. More

by PANTHERPEGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar , Matt Torres
Apr 05, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 02, 2023

It was a pleasure working with Johnny. He was easy to work with very patient with us very accommodating, and we’re definitely going to go back to buy or next truck from Mark and Christophe More

by jose65
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 02, 2023

The staff Rami & financial were great at what they do. Did right and above for my daughter first time. Definitely will return More

by briannaanelawaters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami, Angel Madrigal
Apr 04, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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