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Mark Christopher Auto Center
Ontario, CA
9,610 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,610 reviews
Verified Customer
April 10, 2023
First time utilizing this Cadillac service center but received Great service thus far and it might become my permanent service center. 2 hours estimated but out in 1.5 hours. Comfortable and clean waitin received Great service thus far and it might become my permanent service center. 2 hours estimated but out in 1.5 hours. Comfortable and clean waiting area. Service Consultant, Nobu was courteous, knowledgeable and assisted me with retrieving and applying My Cadillac Rewards towards my service cost. If you have not enrolled in the My Rewards Program then please do. More
by Skbamey
Employees Worked With
Nobu Domon
April 10, 2023
Car held 7 days for simple fix with various stories as to why. Poor 1st impression. Never stepping foot in this place again. why. Poor 1st impression. Never stepping foot in this place again. More
by Eww3
April 10, 2023
The lack of communication after drop off of my vehicle was disappointing and why i gave a lower score. My car was dropped at 8;15am and there was zero updates or communication until I reached out after 3p was disappointing and why i gave a lower score. My car was dropped at 8;15am and there was zero updates or communication until I reached out after 3pm. From there it was great and my car was handled well. A little can go a long way in keeping customer informed I will try again for my service when needed and hope this improves. Thank you. More
by menux3
Employees Worked With
Nobu
April 10, 2023
Disappointed and frustrated. Customer service should carry a great deal of value. When sale of a brand new GMC truck, With one owner years later…. Loyalty does not mean what it u Customer service should carry a great deal of value. When sale of a brand new GMC truck, With one owner years later…. Loyalty does not mean what it used to.be at GM / GMC at Ontario, California. More
by justcountry002
Employees Worked With
Other Employees :
PARTS Department Joe — “0” Management., Matt Torres
April 09, 2023
The service person was very friendly and informative. Time spent in the waiting room was relaxing. Time spent in the waiting room was relaxing. More
by NENARAM1969
