Mark Christopher Auto Center

I needed my rear emblem to be changed and I was told by the service staff to see the parts staff. I was then told by the parts staff to go to another dept. Then I was told to find a guy by his name. Wh the service staff to see the parts staff. I was then told by the parts staff to go to another dept. Then I was told to find a guy by his name. When my car's service was completed, they did not go over in person about what was done or when I had to do my next service. Very bad on communication. More

Easy process for purchasing a vehicle. Very friendly and knowledgeable, would definitely recommend to others. Very friendly and knowledgeable, would definitely recommend to others. More

Sal was very helpful in going over pricing and getting us the deal we wanted on our new Equinox. There were no unnecessary fees and dealer installed options. It took about 3 hours to be out the door which wa the deal we wanted on our new Equinox. There were no unnecessary fees and dealer installed options. It took about 3 hours to be out the door which was quicker than a lot of other dealers I’ve been to. There was no haggling and going back and fourth, overall great experience. More

Very bad service on my car. My third time taking it for leaking water into the cabin, I explain and they keep my car for about 3 days (no loaner) and assure me it’s fixed and th My third time taking it for leaking water into the cabin, I explain and they keep my car for about 3 days (no loaner) and assure me it’s fixed and then it rains and leaks again. There’s also the issue of no rentals..ever. THEY NEVER AMSWER THE PHONE. I’ve tried to make appointments for services and they don’t answer the phone so I have to go in person and leave my car and again with no accommodations for me to get home. I’ve tried to be patient but they can never accommodate. I took it in for the fourth time hopefully this time it’s fixed but I doubt it. I will be looking for a new dealership. More

Easy drop off and pick up. Good customer service. Everything explained as far as recommendations of service Good customer service. Everything explained as far as recommendations of service More

Great friendly service. Work completed in a timely manner. Took time to explain process. Professional staff. Work completed in a timely manner. Took time to explain process. Professional staff. More

They were friendly and knowledgeable about the vehicles and products. The financing was quick and easy. and products. The financing was quick and easy. More

I made an appointment and my car sat there for over an hour where I parked it. Not until the service manager came by and he checked in on it was it worked on. Over 3 hours for an oil change. I never waite hour where I parked it. Not until the service manager came by and he checked in on it was it worked on. Over 3 hours for an oil change. I never waited that long when my prior cars were serviced with a free tire rotation and car wash. My window was not looked at said due to weather. I don’t have the time to wait another 3 hours. More

Mark christopher auto center provided perfect service. Kayla was great! Got me in and out with no issues! Kayla was great! Got me in and out with no issues! More

First time utilizing this Cadillac service center but received Great service thus far and it might become my permanent service center. 2 hours estimated but out in 1.5 hours. Comfortable and clean waitin received Great service thus far and it might become my permanent service center. 2 hours estimated but out in 1.5 hours. Comfortable and clean waiting area. Service Consultant, Nobu was courteous, knowledgeable and assisted me with retrieving and applying My Cadillac Rewards towards my service cost. If you have not enrolled in the My Rewards Program then please do. More