Mark Christopher Auto Center

The service and knowledge were excellent. Service advisor was friendly and helpful and personally gets you were car is done. Time delay at turning in final paperwork to cashier for payment. Service advisor was friendly and helpful and personally gets you were car is done. Time delay at turning in final paperwork to cashier for payment. Improvement needed on time spent waiting for getting the customer out. More

Really good costumer service. He was really accurate on delivery date. Great at explaining everything He was really accurate on delivery date. Great at explaining everything More

Anthony showed me all the information about the touch screen. Where to go for any other information that I need! Very nice truck !’ screen. Where to go for any other information that I need! Very nice truck !’ More

Your mechanic could not find my problem so he did not fix. Not Happy with your mechanic. fix. Not Happy with your mechanic. More

The retro fit was fine, but they were able to do one of the other retro fits, which was great except that I didn’t know they did it until I got a letter from GM saying it was ready to be done. When I calle the other retro fits, which was great except that I didn’t know they did it until I got a letter from GM saying it was ready to be done. When I called to schedule they told me it had already been done. More

Friendly staff and a clean waiting area. My appointment time was met and I didn’t have to wait too long to get my vehicle back. My appointment time was met and I didn’t have to wait too long to get my vehicle back. More

We leased a vehicle from you three years ago, we ask that all the paperwork be ready before we got up there. It wasn’t, we ended up having to drive around to go get something to eat to keep us busy for three all the paperwork be ready before we got up there. It wasn’t, we ended up having to drive around to go get something to eat to keep us busy for three hours, while everything got prepared. We didn’t even get out of there until after 11 o’clock at night. Three years later, we went to go and purchase that leased vehicle And called her head gave all of her information for the credit so the applications could be ready and we just had to go there and sign. Nothing was done. We had to sit there for over an hour when we were told that everything would have already been ready for us. More

Brought my 2015 Escalade in because of a strange noise. They said it was for certain either 1 or 2 things making the noise. We spent over $6,000 replacing those 2 things. The noise still occurred after s They said it was for certain either 1 or 2 things making the noise. We spent over $6,000 replacing those 2 things. The noise still occurred after spending all that money. We were VERY upset, to say the least. However, when I took my car back in and told them the noise was still there they said they would work on it until they found the problem. And they did. They (Jose & his guys) spent a week taking apart and putting my Escalade back together until the noise stopped. They said they didn't exactly know what it was that was making the noise, which is unfortunate if other customers have the same issue, but whatever they did made the noise stop. I am happy and grateful for that but not happy that we had to spend loads of money replacing items that didn't need to be replaced. However, because of all the money we had spent in the beginning, they did not charge us for the work that lead to fixing the noise. I am happy the noise is gone. More

Honest. Responsive and did exactly what they said they would and more. Also we're not pushy and was able to do the deal without the pressure that usually com Responsive and did exactly what they said they would and more. Also we're not pushy and was able to do the deal without the pressure that usually comes with buying a car. Excellent process. Excellent group of individuals would highly recommend More

Customer service is always on point. It helps when the employees recognize you and treat you like an “old friend”. Amenities for those of us that choose to wait for our car’s to be servi It helps when the employees recognize you and treat you like an “old friend”. Amenities for those of us that choose to wait for our car’s to be service. More