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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
9,603 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,603 reviews

April 27, 2023

Service was great had an appointment at 7:30 was told it would take about 2 hrs it was done in 1hr 40min More

by knightg701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
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May 01, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

5 Perfection. The only word I can think of. Perfection Perfection, perfection, perfection, perfection, professionalism More

by GGEARY0
Recommend Dealer
Yes
Employees Worked With
avo
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Apr 27, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

Great service. Speedy check-in and completion of diagnostic. Will gladly return in the future for service needs. More

by Iliana.lopez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Apr 27, 2023 -

Mark Christopher Auto Center responded

Iliana, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

Cadillac was finished same day. Very pleased. Julie called and reported Cadillac was finished. Very pleased. But unfortunately when we went to the cashier, had to wait over 30 minut More

by Supert
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Apr 28, 2023 -

Mark Christopher Auto Center responded

Supert, I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

We have done business for 7 years, we always pleased with the sales and service departments. Many thanks to all. More

by Paullilet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

They were very professional, and very nice, I would recommend them to anyone, thank you for your service, will be back when you get my parts More

by debrjohnson1950
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Apr 28, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2023 -

debrjohnson1950 responded

debrjohnson1950@gmail.com

May 09, 2023 -

debrjohnson1950 responded

When you get my part to my car let me know ok, so that I can make an appointment, or do you let me know?

April 26, 2023

I have bought several trucks from them alway like the brand staff are knowledgeable and helpful More

by GLENNSWANSON1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 26, 2023

Very pleasant when arriving. Got me into their system quickly. Called me when the vehicle was done and check out was smooth! More

by billiejomorrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Apr 28, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

Best experience of service for an oil change and the waiting area was nice and clean.. More

by Ribleizbeth16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

Excellent service of all your employees and great service everything was excellent i feel very happy at your place More

by Mario Nazario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cardenas
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Apr 28, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review, Mario! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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