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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,571 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,571 reviews

April 30, 2023

5 This was one of the best experiences I've ever dealt with in buying a vehicle. Sales person was very professional and kind. More

by despinoza8242@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Yes
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Apr 30, 2023 -

despinoza8242@hotmail.com responded

This was one of the best experiences I've ever dealt with in buying a vehicle. Sales person was very professional and kind.

April 30, 2023

From start to finish it was an awesome experience. Edgar even drove the truck back to my home in Escondido to deliver it. He went above and beyond. More

by foitjohn80@gmail.com
Recommend Dealer
Yes
Employees Worked With
Edgar
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May 02, 2023 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 30, 2023

I did get my situation taken care of unfortunately I wish they hadn't taken so long 2 days to tell me it was just my battery. More

by adel6lives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Mark Christopher Auto Center responded

Adel, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2023

Excellent with the service advisor Attention to my detail and good communication That is all More

by pntpena
Recommend Dealer
Yes
Employees Worked With
Don't remember at this time
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May 02, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 29, 2023

Ray was awesome, friendly and knowledgeable . I would recommend this service center for all your automotive needs More

by bryaneckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Apr 29, 2023 -

bryaneckman responded

Thank you

April 29, 2023

Quick and efficient . Everyone was professional. Very attentive. Appreciate it. Thanks again. Making an appt online was the best way More

by teddy23smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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May 02, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us, Teddy! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 29, 2023

Alex was very helpful and helped me in every way he could and I am extremely thankful and happy with the service he provided, I can’t remember what department he is from exactly, it was either Cadillac or gm More

by sonoflowboy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 29, 2023

Good service and good attention from customer service keep up the good work !! Very much appreciated More

by almarocio09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
May 02, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2023

Nobu, the service rep was awesome. He constantly kept me informed and responded quickly and personally to all of my correspondence. He took a few days off while my vehicle was in for More

by dengkraf_pts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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May 03, 2023 -

Mark Christopher Auto Center responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2023

Dealing with Avo was the best experience. Great customer service. Will only deal with him in the future More

by LOADERJOHN988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
Report | Print
May 02, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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