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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,560 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,561 reviews

May 31, 2023

Very professional and polite and helpful . Followed up with pickup call very accommodating . We only take our Cadillac to this dealership More

by Davidmercado2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Jun 01, 2023 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 31, 2023

Mark Christopher did very well, fast and friendly in all aspects of my purchase. Jett didn’t get five stars because he didn’t alert me of the vehicle delivery after we discussed it in an earlier meeting, I More

by geneperryjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jett Palos
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Jun 02, 2023 -

Mark Christopher Auto Center responded

Gene, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 30, 2023

The gmc truck I bought the body was out of line with frame .not happy More

by Rockinstyle153
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael
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Jun 02, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 29, 2023

Service is xxxxxxxx, pickup Friday, hotta take it back Monday. They need to listen to the customer More

by batchelorpact1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Juan
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May 29, 2023

Service department was excellent. Everything was working as planned. No problem here. I will definitely be back in the future. Thank you mark Christopher chevy More

by ringer922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
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May 31, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 29, 2023

Took four hours for oil change did not give me results of the point check up i.e. how much brake left; tire thread; condition of engine etc. More

by moran_bessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Ray Peters excellent employee
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May 31, 2023 -

Mark Christopher Auto Center responded

Moran, I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 28, 2023

Great people made purchasing my vehicle so easy. Have purchased many cars from them, they definitely make us feel like family. More

by Cmuniz
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ, Emad and
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May 31, 2023 -

Mark Christopher Auto Center responded

Hello and thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 28, 2023

Vince is incredible and his team is awesome. Mario was amazing and I will recommend all my family and friends to this dealership More

by toni_magana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Mark Christopher Auto Center responded

Toni, I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 27, 2023

Thank you for a great car buying experience! ! I drove over 1.5 hours and it was worth it!! More

by jessicasherlock1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry in Finance (5 stars) , Anthony Garrido
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May 31, 2023 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 27, 2023

Complete dissatisfied well known what the problem is they keep saying its normal but that's is not how I purchase my vehicle More

by PAULBRAVO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar, Matt Torres
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May 31, 2023 -

Mark Christopher Auto Center responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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