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Mark Christopher Auto Center

Ontario, CA

4.4
9,562 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,562 reviews

June 09, 2023

Any time I have worked with Nobu I get quick responses in regards to any issues with my vehicle. He has always kept me above and beyond updated with any issues or concerns and goes out of his way to try to m More

by LANAYA1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Jun 12, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 08, 2023

Poor communication! I arrived at 7:00am and left after noon with no work being done on my car. I specifically asked that my car not be washed as I had it washed the da More

by janniecekelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario
Jun 09, 2023 -

Mark Christopher Auto Center responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2023

Jerry was amazing easy to work with. 100% recommend going with JERRY. He’s the best More

by gonzalez_wendy77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rodriguez 5 stars
Jun 12, 2023 -

Mark Christopher Auto Center responded

Gonzalez, I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 07, 2023

They take your money without fixing the problem. I spent over 5k, constant back and fourth to the dealer to drop off my vehicle and almost 7 months later they still didn’t fix the problem. And they More

by ADELAO_83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us, Adelao. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2023

Ray was just great, courteous and friendly. He was able to apply a coupon I had and kept me informed as to when my truck would be ready. More

by aida_delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 08, 2023 -

Mark Christopher Auto Center responded

Aida, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2023

Warranty issue. Resolved quickly with maximum communication. Always appreciate this dealership and their sense of urgency. More

by robkafka1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 09, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 02, 2023

The staff is very courteous and helpful. They did well communicating with me. Work was done correctly and clean. More

by Jsantos1259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Jun 06, 2023 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2023

Dan un servicio muy bueno. Es mi segunda camioneta de mark Christopher auto center. Gracias More

by 74JCPAREDES04
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 02, 2023 -

Mark Christopher Auto Center responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 01, 2023

It was a good service. They worked on my trucks oil and paid attention to everything. More

by MARCOGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2023

Work done to satisfaction Good coffee while waiting Free car wash not done Roof of was done to satisfaction but too expensive I would definitely come I would definitely recommend to my fri More

by Josephine.Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 05, 2023 -

Mark Christopher Auto Center responded

Josephine, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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