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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,500 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,501 reviews

October 13, 2024

The customer service for having a Cadillac over $140K was not good at all. I have Toyota Chrysler Mercedes vehicles and they treat their customers way better..i had to practically beg for a ride home, i shou More

by XYLINA16
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I never talk to Jeff only Chealsea
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Oct 15, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback, and I appreciate you sharing your experience with us. At Mark Christopher Auto Center, we strive to provide excellent service to all our customers, and I understand that we did not meet your expectations during your recent visit. I appreciate your feedback and will share it with our team. If you would like to discuss your concerns further, please feel free to reach out to me directly. Thank you for your input. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 13, 2024

Great service. They got me in an quickly and the update to my Infotainment system seems to have improved the performance. More

by CLAWSON1960
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you received great service at Mark Christopher Auto Center and that the update to your infotainment system has improved performance. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 12, 2024

Everyone was very helpful, and attentive. I love my new car and will most definitely recommended my friends and family to come here. More

by acuevas53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Khoury, Rami Mahroom, and Emet Nunez
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Oct 14, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We’re thrilled to hear that you love your new car and that our team at Mark Christopher Auto Center provided you with helpful and attentive service. Your recommendation means a lot to us, and we look forward to welcoming your friends and family in the future. Enjoy your new ride! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 12, 2024

Paul was fantastic Made my purchase easy! Even delivered my truck to my doorstep. 10/10 stars More

by Joshqmitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Smith
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Oct 14, 2024 -

Mark Christopher Auto Center responded

Thank you, Josh, for your fantastic review! We’re thrilled to hear that your purchase experience at Mark Christopher Auto Center was easy and that you appreciated the delivery of your truck. Your 10/10 rating means a lot to us! We look forward to serving you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 11, 2024

Excelente servicio y muy amables con uno,nada de espera hacen su buen trabajo y muy puntuales More

by janyjorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
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Oct 14, 2024 -

Mark Christopher Auto Center responded

¡Gracias por su comentario! Nos alegra saber que tuvo una excelente experiencia en Mark Christopher Auto Center. Valoramos su reconocimiento a nuestro servicio y puntualidad. Esperamos verlo nuevamente pronto. ¡No dude en compartir su experiencia con otros! Sinceremente, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2024

good customer service, Happy whit the service, I still buying my cars and this dealership. I'm long-time customer for Mark Christopher . More

by GERRY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AVO INJIAN
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Oct 10, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your loyalty as a long-time customer at Mark Christopher Auto Center. We're thrilled to hear that you're happy with the service and our team. We look forward to assisting you with your future car purchases! Thank you for choosing us! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2024

Appreciate not having high pressure sales and finance team. Great customer care from Mario,Willy and Larry. More

by 1kidsfirst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Mejia
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Oct 11, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your positive feedback! We're thrilled to hear that you appreciated our no-pressure sales approach and received great customer care from Mario, Willy, and Larry at Mark Christopher Auto Center. We strive to make every experience enjoyable and satisfying. We appreciate your support and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 10, 2024

Great service quick response and took care of the problem on our vehicle and communication was great More

by jessieh477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words, Jessie! We appreciate you taking the time to share your experience at Mark Christopher Auto Center. It's great to hear that our team provided quick service and clear communication while taking care of your vehicle. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2024

Very easy transaction. Easy to work with. The reason I continue to use this dealership More

by GILBAHME138
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
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Oct 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found the transaction easy and enjoyable. At Mark Christopher Auto Center, we strive to make every experience seamless for our customers. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 09, 2024

dropped of the car and when picked up it was not fixed. drop the acre off a 2nd time and when i came back to get it, still broken. left the car a 3rd time and we will see how it goes this time. Looks like More

by JCOOPER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your frustration and appreciate your feedback regarding the repeated issues with your vehicle at Mark Christopher Auto Center. We take matters like this seriously and want to assure you that our goal is to provide quality service. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to us. We value your business and hope to resolve this to your satisfaction. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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