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Mark Christopher Auto Center

Ontario, CA

4.4
9,500 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,500 reviews

October 21, 2024

I went in service department just to get my long time wait for my brand new GMC Canyon AT4 bed liner. Service adviser Jackie K was great, she was very nice and friendly. However, I only gave it a 4 star More

by scotts993
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I'm glad to hear that Jackie was great and provided you with friendly service at Mark Christopher Auto Center. I appreciate your feedback regarding the bed liner installation and condition. It's important to me that our customers receive high-quality products, and I understand that the scratches and installation issues were disappointing. I will ensure these concerns are addressed with our team to improve our service. Please feel free to reach out to me if you have any further questions or concerns, and I hope to serve you better next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2024

First time GMC buyer and was happy with the process. I spoke with Rami over the phone and he had the trucks waiting for me to look at. Very efficient and easy to work with. I would recommend Mark Christ More

by Chrisn8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami and Ray
Oct 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that your first experience as a GMC buyer was a positive one. It's great to know that Rami was able to assist you efficiently and provide you with the trucks you wanted to see. I appreciate your recommendation of Mark Christopher Auto Center and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 20, 2024

Very helpful and understanding on what the customers needs are. Thank you for all the support. More

by JESSCOFF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea was great in the service department. She was kind, helpful and made sure things were done right
Oct 22, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! I appreciate you taking the time to share your experience with us at Mark Christopher Auto Center. It's our priority to understand and support our customers' needs. I look forward to welcoming you back soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 19, 2024

Súper excelente el vendedor claro k lo recomiendo y volvería a comprar otro auto ahí More

by delgadoalma40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Mark Christopher Auto Center responded

Gracias por tu comentario positivo. Nos alegra saber que tu experiencia con Mark Christopher Auto Center fue excelente y que nuestro vendedor cumplió con tus expectativas. Estaremos encantados de ayudarte nuevamente cuando decidas comprar otro auto. ¡Te esperamos! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 19, 2024

It was great experience. Mario made the process as easy as possible. He was great at addressing all my questions More

by bluedragon051984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center. It's fantastic that Mario could assist you and address all your questions. I appreciate your feedback and look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 19, 2024

I’m always pleased with the service I receive at Mark Christopher Chevrolet. This time I got my oil change and tire rotation and was done in an hour! More

by Carol L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! I'm thrilled to hear that you were pleased with the service at Mark Christopher Auto Center and that your oil change and tire rotation were completed so efficiently. I strive to provide timely and quality service to all our customers. I look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 19, 2024

Very friendly and accommodating. Would definitely purchase from Anthony and the team again. Do need so.e snacks to be provided to people, I was there 5 hours and Anthony bought us s More

by bjorosco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony manager in sales.
Oct 22, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with Anthony and the team at Mark Christopher Auto Center. Your suggestion about providing snacks is appreciated, and I'm glad Anthony was able to make your visit comfortable. I look forward to seeing you again for your next purchase! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 18, 2024

I came in to have my Denali looked at and waited 6 hours and they told me I needed to leave the truck overnight. Because they weren’t getting to it that day More

by misfishr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We understand your frustration regarding your experience with our service department. Your feedback is valuable, and we strive to improve our services. If you would like to discuss this further, please reach out to me directly. We appreciate your input and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 17, 2024

Great service here. Only 2 things I think could be a better, 1. approach the customer faster when they pull in (sometimes I have to get out of my truck to find someone t More

by MMGARCIA8715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your kind words about the service at Mark Christopher Auto Center. Your suggestions regarding quicker customer assistance upon arrival and faster vehicle return times are valued, and I will work to improve these aspects of our service. I hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 17, 2024

Very clean knowledgeable staff Very friendly great service fair pricing every time we have leased or purchasec More

by VINCEELEFANTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you found our staff knowledgeable and friendly at Mark Christopher Auto Center. It's always our goal to provide great service and fair pricing. I appreciate your continued trust in us for your leasing and purchasing needs, and I look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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