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Mark Christopher Auto Center

Ontario, CA

4.4
9,496 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,496 reviews

November 23, 2024

Nick was a wonderful sales man and made my experience so great! Thank you to whole staff for making this experience which started out not so good amazing! We will be back for another car for sure! More

by sophia_roman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Overall, it was a great experience, and I would buy another vehicle in a Heartbeat. My salesman Annthony Farhan was great and helped me put together the deal I wanted. I am the VP of sales for my compa More

by anh2osocal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthonny Farhan
Nov 22, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center and that Anthony was able to assist you effectively. We appreciate your time and understanding, especially coming from someone in sales. We look forward to helping you with your next vehicle purchase in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 21, 2024

If I could give it zero stars I would unprofessional service department it the last time I ever buy a vehicle from this dealer just the fact to think to deal with the service department again it’s what More

by parkst7boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dino Juan fletes
Nov 21, 2024 -

Mark Christopher Auto Center responded

Good Morning, this is Greg Hess with our sales Department. I would like to hear more about your experience in service and see if there is anything I can do to help. Please contact me direct at (909)975-3958 or ghess@markchristopher.com

November 20, 2024

I just wanna say thank you so much to Chelsea for always being there for me and helping me with my car services I really appreciate her help and kindness. More

by ADRIANA.OROZCO0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea (mark Christopher Cadillac)
Nov 21, 2024 -

Mark Christopher Auto Center responded

Thank you, Adriana! We truly appreciate your kind words about Chelsea and are thrilled to hear how she has been able to assist you with your car services at Mark Christopher Auto Center. Your satisfaction means a lot to us! We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 20, 2024

Service department was great. Jackie was very helpful always maintaining me well informed of my repairs and vehicle status. More

by CAZADOR26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department at Mark Christopher Auto Center. It's fantastic to know that Jackie kept you well-informed throughout your repairs. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 20, 2024

Julie always takes good care of me and my vehicles when I come in. This last visit was for an oil change and checking the transmission. The techs were very fast in diagnosing the vehicle and getting back to More

by kkelly11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escabar
Nov 21, 2024 -

Mark Christopher Auto Center responded

Thank you, Kelly, for your kind words and for trusting Mark Christopher Auto Center with your vehicle's care. We're thrilled to hear that our team provided you with fast and friendly service during your recent oil change and transmission check. Your satisfaction is our priority, and we look forward to seeing you again for your future automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 20, 2024

My truck was in the service dept for 6 days. No one called with updates. When I called for updates, it went to voicemail. I left messages to be called with updates, but no one ever called me bac More

by kirbysix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We understand how important communication is, especially when your truck is in service. Your feedback is valuable, and we appreciate you bringing this to our attention. I will work to address this internally so we may improve our service and provide a better experience going forward. Thank you again for your feedback. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 19, 2024

We have been struggling to get a specific product for our vehicle, and it has now been over three months. Each time we follow up and escalate the situation, there has been no resolution. There has been no fo More

by NotHappy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie lack of follow through and communication
Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand the frustration of waiting for a specific product for your vehicle and not receiving the follow-up you expect. Your feedback is valuable, and I encourage you to contact me directly so I can assist you further. We will work to improve our communication and hope to be able to resolve this issue for you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 19, 2024

Best dealership I’ve ever been. Straight negotiations, no sweet talking and pressure and probably offers the best price around the area. We’re out with our new car in about 3 hours. More

by aicaongkeko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami
Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had such a smooth and straightforward experience at Mark Christopher Auto Center. It's great to know you found the best price and that you were able to drive away in your new car so quickly. We appreciate your support and look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 19, 2024

Great experience. Friendly staff and upfront prices. No hidden fees. Honest. Would do business again. More

by scout19er
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team strives to provide friendly service and transparent pricing, so it's fantastic to know that you appreciated that. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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