Mariano Rivera Honda
Port Jefferson Station, NY
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978 Reviews of Mariano Rivera Honda
Thrilled with the warm welcome and competent staff. New building and showroom are beautiful! Have recently moved to this area and plan on having my car serviced at Mariano Rivera Honda from this point New building and showroom are beautiful! Have recently moved to this area and plan on having my car serviced at Mariano Rivera Honda from this point forward. More
Mariano Rivera Honda is outstanding when it comes to service! When I called recently with an emergency repair, they were able to repair my vehicle same day on a weekend when no one else was available!! service! When I called recently with an emergency repair, they were able to repair my vehicle same day on a weekend when no one else was available!! Thank you Stephanie for your willingness to fully understand my issue and for going out of your way to be sure that it was completely resolved. I look forward to many years of great service from you and Mario Rivera Honda. More
8 months ago I bought Honda Civic sports from this dealership. That time their Financing person Nicholas Malena done all paper work and I make sure that time that I have extended warranty and tires an dealership. That time their Financing person Nicholas Malena done all paper work and I make sure that time that I have extended warranty and tires and rims also covered and Nicholas Malena told me many times it covered. And 5 days ago ( May 12,2023 3.30pm) I went to dealership and ask them for copy of my contract and my warranty papers. Then Nicholas Malena and one other guy there be like No you don’t have tires and rim covered and you wave it off. I was shocked how they ripping people. I told them you never even ask me for option to keep it or wave it off. I asked him many times and he told me it covered when I bought my car. Finally Nicholas Malena said I will look at your contract and call you Monday. And Now its been 5 days. Today is Friday and no one reach me out. That’s how they treat their customers and their policy is just to rip people off. I would never recommend anyone to do business with them. Last time a week ago I went there and this guy gave me my warranty paper that doesn’t say anything on it which things are covered and which are not and there is no website mentioned where I can go and see the details. I only had one option to confirm this from Nick and he admitted that. Now when the time comes they refuse the warranty. They only had one car key when I bought the car and they said in my warranty Its covered and they owed my second car key. Then their manager Ray confirmed that and processed my second car key. After 2 months they gave me my second car key which is proof of their bad customer service and my extended warranty which cover bumper to bumper including tires and rims. I would 100% leave the review on Honda website and talk with the people upfront. More