Maple Shade Mazda

My husband and i had a great experience with Mazda! John Edel and Tom Bonanno were very nice, helpful, and provided Great Service! We are happy to leave in our new mazda 3!!! Woohoo!!! Edel and Tom Bonanno were very nice, helpful, and provided Great Service! We are happy to leave in our new mazda 3!!! Woohoo!!! More

Everything was great and smooth sailing. Everyone was helpful and honest. Had an easy time with everything front start to finish. Would come back for my next car. helpful and honest. Had an easy time with everything front start to finish. Would come back for my next car. More

Pleasant car buying experience. We got what we wanted. Charlie was helpful and Pat Kelley was responsible for getting us in with keeping in touch through email. We look forward to keeping it running smoot Charlie was helpful and Pat Kelley was responsible for getting us in with keeping in touch through email. We look forward to keeping it running smooth with service at your dealership. Thanks! More

Mr.Kelly was extemely helpful in finding the car my wife and I were looking for. He was courteous and not pushing any car on us that we were not interested in. I would recomend Pat to anyone of my friends o and I were looking for. He was courteous and not pushing any car on us that we were not interested in. I would recomend Pat to anyone of my friends or relatives looking for an automobile. THANK YOU,MR.KELLY! More

Our salesman Pat was exceptional. He as was knowlegdeable as he was excited about the Mazda 6. All transactions went smoothly from start to finish. He was courteous, able to answer all of our question about as he was excited about the Mazda 6. All transactions went smoothly from start to finish. He was courteous, able to answer all of our question about the car and we drove home happy the same day with our new 2014. Zoom...Zoom. We love it! More

Yuriy was great to work with - he was very paitent, straight to the point & kept on track. Very professional and friendly. He made the negotiation process as painless as possible. We highly recommen straight to the point & kept on track. Very professional and friendly. He made the negotiation process as painless as possible. We highly recommend him! We will be back in one year when it is time for our daughter to start driving. More

Had a really great experience. Dan was awesome! He knew exactly what he was talking about and he made me feel very comfortable buying my first new car! exactly what he was talking about and he made me feel very comfortable buying my first new car! More

I would highly recommend this dealership to my family and friends. I had a great experience with this dealership. Ralph (the manager) was a great help and made our transaction go smoothly. friends. I had a great experience with this dealership. Ralph (the manager) was a great help and made our transaction go smoothly. More

Was in the market for a new car and wasn't sure what I wanted to do. As a "let me just see what Maple Shade Mazda has to offer" stop I ran into Jabier Perez who was quick to meet me outside on my way int wanted to do. As a "let me just see what Maple Shade Mazda has to offer" stop I ran into Jabier Perez who was quick to meet me outside on my way into the showroom. Quickly identified my needs and answered all my questions I had. I ended up leasing a new Mazda 3 on the spot when offered a great deal. Dealership also followed up several times to make sure I was happy with my purchase. Easily to the best dealership I had been to all day (and I had been to a lot). Maple Shade Mazda will be getting my business for years to come. More

I had read poor reviews of this dealership, but as someone who isn't too hard to please and who finds it pretty easy to get along with people (and since it was the closest dealership to my home), I de someone who isn't too hard to please and who finds it pretty easy to get along with people (and since it was the closest dealership to my home), I decided to keep an open mind, and I went anyway. Big mistake. My brother had just graduated from college and gotten a great job and was looking for a specific model, and they happened to have what seemed to be a decent deal on a used car. We were all ready to sign the papers and get going, and that's when things went wrong. For one thing, our salesperson was also helping another customer (which is completely understandable, they're doing business), but it took him ridiculously long to get back to our table. And then came the kicker -- he came back to us apologizing that he was wrong on the sticker price, that it was actually $1000 more than what he had originally told us. This was after he found out we were planning to pay in cash. We were completely displeased, since this is clearly one of the sleaziest tricks in the book, but my brother had his heart set on the car at that point, so we took it. And then he started to notice some issues with the ignition, and he took it back for service within the warranty period. The service department stated they couldn't find any problems with the ignition, so they did nothing. Literally 2 weeks after the warranty period ended, the car would not start. Period. It was towed to the dealership. They said they did find a problem with the ignition this time and it would cost almost $900 to fix it. My brother checked with Mazda headquarters and they stated that if the vehicle was brought in for the same issue before the warranty and it wasn't fixed, that it would still be covered even though he was 2 weeks past the warranty date. The service department's response was that it was not related to the first problem, so he would have to pay. I'm not a car expert, but if the car wasn't starting consistently, and then it wasn't starting at all, then it seems that the problems are related. We couldn't believe it. To make a very long, nightmare-ish story shorter, we ended up trading in the car a few months later for a brand new car, same model. We thought we'd have more luck at the Turnersville branch, but since they're owned by the same people, apparently no such luck (see the review posted in Maple Shade Mazda - Turnersville for details). We drove out to Piazza Mazda in West Chester, and had a fantastic experience there. Do yourself a favor...save yourself the headache and the problems, and take a drive out to Piazza Mazda for a totally friendly, hassle-free experience! More