
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Worst experience I've ever had. Absolutely no sense of customer service. Poor response from service dept or time frame for repairs. Rebecca in service was the only one that respon Absolutely no sense of customer service. Poor response from service dept or time frame for repairs. Rebecca in service was the only one that responded to the moment. It's will be over 30 days and 3 trips to the dealership to attempt a resolution. More
Convenient from highway. Personnel were friendly, greeted me warmly, and ran through the inspection slowly after the work was completed. Even though this was over an hour dri Personnel were friendly, greeted me warmly, and ran through the inspection slowly after the work was completed. Even though this was over an hour drive for me it was worth it. I never felt like I was being influenced to do work that wasn’t needed. More
Pleasant experience, from receptionist to service rep . Even though it’s 45mins away we will continue with their car service . Quick, honest , and reasonable. Took time to answer our questions. Highly reco Even though it’s 45mins away we will continue with their car service . Quick, honest , and reasonable. Took time to answer our questions. Highly recommend. More
Fantastic experience from start to finish. Nick Hodson was awesome to deal with. Would definitely come back in the future for vehicle purchases Nick Hodson was awesome to deal with. Would definitely come back in the future for vehicle purchases More
Maple Hill is a great place for service. The staff is professional, friendly and accommodating. The only thing that would make the experience better would be a pool table and free beer in The staff is professional, friendly and accommodating. The only thing that would make the experience better would be a pool table and free beer in the waiting area! More
Thank you for getting me in , in a timely manner, dropped car off , calling in to schedule service went well , online scheduling is cumbersome dropped car off , calling in to schedule service went well , online scheduling is cumbersome More