
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Clean, professional, service advisor polite, friendly, helpful. Service was quick, advisor showed us what is coming up in the future at the 30,000 mile servicing. helpful. Service was quick, advisor showed us what is coming up in the future at the 30,000 mile servicing. More
I had a very pleasant experience when I bought my new Tiguan. I had an even better experience when I started using Maple Hill Service Last year. I have 5 VW diesels and Maple Hill is very reasonable wi Tiguan. I had an even better experience when I started using Maple Hill Service Last year. I have 5 VW diesels and Maple Hill is very reasonable with oil changes and service. I love the video of the service performed. Hannah Seal does what it takes to make customers happy and Maple Hill is very fortunate to have an employee of her caliber. Kipp Kewish also does an excellent job in the service department. More
Any time that I have had service done on my Subaru Ascent, I was met at the entrance with a very polite and professional staff person. I was always briefed on the progress of my service and given upd Ascent, I was met at the entrance with a very polite and professional staff person. I was always briefed on the progress of my service and given updates throughout the process . More
The service department was very polite and communicated well throughout the day. They explained options for my car and followed up quickly with the planned repairs. They even followed up with a phone call well throughout the day. They explained options for my car and followed up quickly with the planned repairs. They even followed up with a phone call the next day. More
Had another good experience at the service department. Went in for a headlight and oil change. The service department has always been very quick, and efficient. Cassandra informed me that I needed front Went in for a headlight and oil change. The service department has always been very quick, and efficient. Cassandra informed me that I needed front brakes and were accommodating, and she got me right in. Very happy with my experience and I got a car wash to boot! More
Everything worked out great! I made this appointment last minute, I took a break off work to drop off my car and everyone there made it easy. The driver was great too, was very g I made this appointment last minute, I took a break off work to drop off my car and everyone there made it easy. The driver was great too, was very grateful that he was able to drive me back during what would have been his lunchtime. When my car was being brought for me to collect, someone left their jacket and then I drove off. I'm grateful for their patience with me in returning it an hour after. It was absolutely no problem for me to return it. Thanks again for all the work! More