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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,138 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

December 05, 2022

Great support from Mike Simmons and Kade Neer during the ordering and delivery of my 2023 SQ5 More

by LD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, CB Watkins
Report | Print
Dec 07, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything we can help you with, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 04, 2022

Easy going experience overall. Aaron and Matt were both patient, kind, and genuinely interested in solving all concerns every step of the way for a new vehicle purchase. Maple Hi More

by Robsters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Black, Matt Taylor
Report | Print
Dec 09, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 04, 2022

Great service, great people willing to help me find the vehicle I was looking for. More

by stevenbierenga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto, Matt Taylor
Report | Print
Dec 07, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 04, 2022

Fantastiic, I really like my new car, the extra’s were also a great value. It looks great and is super fun to drive. Thank you! More

by kellam.glen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Kevin Poffenberger, Matt Taylor
Report | Print
Dec 07, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that you are enjoying your new car so much! If there is ever anything we can help you with, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 03, 2022

Pleased with the response to the concern and the result was completed fully. Thank you More

by dmkzoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Rebecca Shelton
Report | Print
Dec 09, 2022 -

Maple Hill Auto Group responded

Thank you! Please, let us know if there is ever anything we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 02, 2022

I brought my car in for an oil change and recall service. When I received my car back my tire had a plug put in it so clearly someone ran over something at the dealership and repaired it without my knowled More

by JACK-SANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassandra Westfall
Report | Print
December 02, 2022

I am very happy with the dealership. I have had issues the last two times after routine service. Both had to do with the blower/fan. Both times a loud noise appeared and I had to retu More

by MATT.JULIEFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Black
Report | Print
Dec 09, 2022 -

Maple Hill Auto Group responded

I'm sorry to hear about the blower fan issue on your car. Hopefully, this last time our tech was able to get it figured out so that it doesn't happen again. Please, let us know if there is ever anything you need. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 01, 2022

Great service, great people, they made the whole process smooth and easy. They are a great company More

by edwdcrvr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Matt Taylor, Michelle Yu
Report | Print
Dec 07, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 01, 2022

Great and friendly service. Very good communication and reminders both before and during the service. Simply a pleasant experience. More

by DYKSTRA.STUART
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Report | Print
Dec 08, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 01, 2022

Staff was very friendly, maintenance done promptly and even washed the car. The waiting area is very nice, coffe and snacks available. More

by BHEIN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Report | Print
Dec 07, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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