Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
I would not buy a car anywhere else. They are very knowledgeable and were genuinely interested in helping me find the car and deal that worked best for me. They are very knowledgeable and were genuinely interested in helping me find the car and deal that worked best for me. More
My wife and I were very impressed with the customer service we received at Maple Hill Auto. Michelle did a wonderful job with zero pressure in the sales process. Tom Farho handled the paperwork proce service we received at Maple Hill Auto. Michelle did a wonderful job with zero pressure in the sales process. Tom Farho handled the paperwork process in a very professional manner and it all went very smooth. Chatted with Kevin Poffenberger and he capped off the entire process for us. Great job by all involved. We are very happy with our Santa Fe Calligraphy. Never thought we'd ever purchase a Hyundai but we were overwhelmed with the ride, quality and workmanship. Hyundai really has it going on! One last thing, the warranty is phenomenal and we even get free maintenance for the first 3 years. WOW! More
Set an appointment and they diagnosed the problem and got back to me to approve the repair. They were finished a little sooner than they said they would have it. Pick up was easy. back to me to approve the repair. They were finished a little sooner than they said they would have it. Pick up was easy. More
Prior to sale-- Seth Gilbert had an excellent understanding of the vehicle overall, and was able to answer our many questions. He has a positive "way with people", and was very accommodating. Aft understanding of the vehicle overall, and was able to answer our many questions. He has a positive "way with people", and was very accommodating. After the sale-- What was especially appreciated by us, at our time of purchase, was that Seth was very patient as he thoroughly guided us through the technology and cabin/exterior features of our new Outback. More
Maple Hill is all about a professional and efficient experience. I was promptly greeted when I arrived and my work order and loaner car were ready to go. Work was completed and I even received a video experience. I was promptly greeted when I arrived and my work order and loaner car were ready to go. Work was completed and I even received a video discussing what they did and how various parts of the engine looked. Very thorough experience! More
They ran into difficulty fixing my Subaru but kept me informed all the way, and still charged the quoted amount even though it took extra labor time with on mechanic staying overtime in order to finish t informed all the way, and still charged the quoted amount even though it took extra labor time with on mechanic staying overtime in order to finish the repair. More
I was greeted as soon as I arrived. Everybody was very friendly. I brought my car in to have my tires rotated. The job was done within the estimated time. I was surprised that a complim Everybody was very friendly. I brought my car in to have my tires rotated. The job was done within the estimated time. I was surprised that a complimentary multi-point inspection was done as well. I appreciated knowing that my car is in good operating order. More