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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

April 25, 2023

The service we receive here is always thoroughly great. They keep us informed of all the maintenance that is happening with a detailed video and present any concerns. The customer service is always very More

by p.lisak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
May 08, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 24, 2023

I had a battery replaced for my auto stop/start. It was covered under the warranty. When Cassandra called to let me know, she also mentioned some service that was coming up soon. So instead of book More

by KALAMAZOOTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 25, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 24, 2023

Always a good experience. The rep was very helpful in explanations and keeping things moving. More

by DYLANLEIBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Pyle
Apr 24, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 23, 2023

Great communication Pleasant personality On time work Worked well with me Great experience I’ll be back again More

by RMULLENIX02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Sadie Pyle
Apr 24, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 21, 2023

Sadie was very kind and informative, giving me updates, results and the choice of whether or not to change my air and cabin filters. More

by LONDAJUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Pyle
Apr 24, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 20, 2023

Service is professional. But, usually takes a long time to get an appointment in Kalamazoo More

by BWINSLOW40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Apr 25, 2023 -

Maple Hill Auto Group responded

If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Apr 25, 2023 -

BWINSLOW40 responded

sometime I would like my brake light (red) fixed so it does not go on with a warning . Your service folks said the brakes were ok. thanks very much. Bill Winslow

April 19, 2023

Excellent and efficient service. Sam did a great job communicating the service needs. You and your team absolutely rock. More

by MISSANT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster, Sam Lasher
Apr 24, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 18, 2023

Cassandra and her team went above and beyond in providing excellent service for my Volvo. More

by LESALISBURY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 24, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 18, 2023

Great group to deal with alway and very helpful with the all the details need to be done. More

by mancau0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Apr 24, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 16, 2023

My Subaru experience was a simple and painless process. I couldn't have asked for better! More

by Raisinhavoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Black, Matt Taylor
Apr 17, 2023 -

Maple Hill Auto Group responded

Thank you! Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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