Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
The service department is the best in town! It’s easy to make an appointment. The staff who check you in and go over your inspection are always courteous, knowledgeable, and not pushy. Will alw It’s easy to make an appointment. The staff who check you in and go over your inspection are always courteous, knowledgeable, and not pushy. Will always choose Maple Hill over any other shop! More
The techs all seem knowledgeable and helpful and my car always comes back clean. However the Volkswagen service advisor leaves much to be desired when it comes to how she talks to people. always comes back clean. However the Volkswagen service advisor leaves much to be desired when it comes to how she talks to people. More
I enjoy working with the people at this dealership. The only thing, and it makes me laugh, when I get emails, some of them refer to me by name and others are addressed to my son who bought a Volkswage The only thing, and it makes me laugh, when I get emails, some of them refer to me by name and others are addressed to my son who bought a Volkswagen many years ago. More
Everyone was friendly and helpful. I have stopped a couple times in past eight years for key fab batteries? And my service was the same. I have stopped a couple times in past eight years for key fab batteries? And my service was the same. More
Everything was great! I need to give Kudos to (please forgive me if I don't get the name right) Alyssa. She was the person who greeted me as I came in for maintenance. She I need to give Kudos to (please forgive me if I don't get the name right) Alyssa. She was the person who greeted me as I came in for maintenance. She gathered info, Asked questions, went over everything. She called me halfway through to double check on something. Then I had a couple questions at the end that she went over and above to answer. She was absolutely amazing! I cannot reave enough about how wonderful she was! Also, Jacob in sales took some time go over some questions I had about a trade in and a new model of Tuscon. I worked with him before and also have had nothing but an amazing experience! 10/10 for everyone I've ever interacted with in this company! More