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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

May 13, 2023

Nick Hodgson was awesome. He made leasing a car easy and fun. He did it with integrity, grace and professionalism. He knows his products and provided incredible service, g More

by LIBBYMATTHEWS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Nick Hodgson, Matt Taylor
May 16, 2023 -

Maple Hill Auto Group responded

Thank you! We are happy to hear that Nick made getting a new car such an enjoyable experience. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 11, 2023

Great customer service. Professional and polite. Love my $13.95 oil change deal. Thank you! More

by JENAD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
May 16, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 11, 2023

The whole team was great! ! I blew a rim on the highway, they didn’t have one in stock got one within 24hrs and provided me a awesome loaner!! More

by jon.grattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kim, ALYSSA Winchester
May 17, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 11, 2023

Sevice was very good. Satisfied and will continue coming in for service related needs. 5 stars. More

by SCFERR115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
May 16, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 10, 2023

Very helpful, considerate, fair, and on top of everything. Trustworthy, and I appreciate the coffe and snacks while waiting. Really appreciate that as well. My bug is well taken care of. More

by MOHRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Birtis, Hannah Seal
May 19, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 10, 2023

Excellent customer service. They were very courteous and respectful. I have already shared my positive experience with family and associates! More

by DBLEYEZ89
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
May 16, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 10, 2023

Timely, thorough and professional. This was my first time visiting the dealership, and I couldn’t be happier with the service. More

by McG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSSA Winchester
May 19, 2023 -

Maple Hill Auto Group responded

Thank you! We are so happy to hear that your first experience with us went so well. We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 09, 2023

Buying a car is great service is another issue. Just had the sunroof replaced yesterday and I noticed today that the roof of my light grey Ascent has dirty hand prints all over . Not happy. Messed More

by TSVANNOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Tassell
May 16, 2023 -

Maple Hill Auto Group responded

I'm sorry to hear about the condition of car, but I believe your service advisor already followed up with you about this. If we can be of anymore assistance, please give us a call. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 09, 2023

Everyone we came into contact with at MH auto group were all outstanding people to work with. I will highly recommend you guys to my family and friends. More

by GREGGSTEVENS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Pyle
May 16, 2023 -

Maple Hill Auto Group responded

Thank you! We look forward to working with you in the future. Let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 09, 2023

Lauren was great! Kept me informed of my service. Got me a loaner car. Thank you! More

by RAEDYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
May 09, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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