Maple Hill Auto Group

10,000 Mile Maintenance Service staff were friendly and greeted me immediately when entering the area. While I intended to wait, staff made sure to offer a ride or shuttle wh Service staff were friendly and greeted me immediately when entering the area. While I intended to wait, staff made sure to offer a ride or shuttle wherever I needed to go. Service was quicker than expected. Waiting area was clean and inviting. More

Reliability I have been going to Maple Hill Auto Group over the past 13 years. They stand behind their sales and do everything possible to make sure that the cus I have been going to Maple Hill Auto Group over the past 13 years. They stand behind their sales and do everything possible to make sure that the customer is happy with their purchase. We have bought six vehicles over the years and have had excellent customer service. More

Great Sales and Service Experience! I just bought my 2nd car (another Subaru) from Phil Lawrence and could not have been more pleased with how helpful he was yet again! He always makes s I just bought my 2nd car (another Subaru) from Phil Lawrence and could not have been more pleased with how helpful he was yet again! He always makes sure you don’t feel pressured to buy and makes sure that you find the best car to fit your needs no matter what. I will definitely be coming back here again! Also, the service department never ceases to amaze me with how they know you by name and truly care for your car...they are wonderful! More

Bought a Volvo Phil Lawrence was extremely organized and helpful with my purchase .i was not sure what I wanted and he very patiently showed me several vehicles Phil Lawrence was extremely organized and helpful with my purchase .i was not sure what I wanted and he very patiently showed me several vehicles More

Windshield replacement. Service Department is very helpful. Review mirror broke off in a very unusual way. Maple Hill worked with Subaru to get it fixed at no cost to me. Als Service Department is very helpful. Review mirror broke off in a very unusual way. Maple Hill worked with Subaru to get it fixed at no cost to me. Also great sales staff. Worked with Mike Zinger. Got a great deal with no hassle. More

First oil change and tire rotation. All was done as promised, and on time (even a little early). Well done! The waiting area was comfortable and the cup of coffee was nice. All was done as promised, and on time (even a little early). Well done! The waiting area was comfortable and the cup of coffee was nice. More

Great Customer Experience Great service from the moment I got out of my car. Tyler was at my car asking how I am doing and taking interest in me. Looked over the car and verifi Great service from the moment I got out of my car. Tyler was at my car asking how I am doing and taking interest in me. Looked over the car and verified why I was there and gave me an approximate time for the service. Made sure I had what I needed while I waited for the service to be preformed. Highly recommend Maple Hill service. More

Great salesman I have nothing but great things to say about Bob Warren who took care of me. He answered all my questions without being high pressure. That was so ref I have nothing but great things to say about Bob Warren who took care of me. He answered all my questions without being high pressure. That was so refreshing after being harassed by salesmen at other dealerships. When I came to pick up my car he spent a lot of time making sure I understood all the features. He was calm and very professional. More

Fast service The service department was polite and efficient. They quickly solved my problem even though I didn't have an appointment. I would not hesitate to rec The service department was polite and efficient. They quickly solved my problem even though I didn't have an appointment. I would not hesitate to recommend them. More

Awesome Customer Service I purchased my VW Jetta TDI new at Maple Hill Auto in 2013 from Chad Dechnik. This has been by far the best car dealership in the Kalamazoo MI area. I purchased my VW Jetta TDI new at Maple Hill Auto in 2013 from Chad Dechnik. This has been by far the best car dealership in the Kalamazoo MI area. They have always managed to get me scheduled and service my vehicle in a quick and friendly manner. I have been working with Mike Huffman for the last five years. Everyone there is knowledgeable and honest. I plan on keeping my Jetta, but I am sure that if I am ever in the market to buy something else, it will be from them. More