Maple Hill Auto Group

Brake Job in 1 hour This dealership understands customer service. I dropped the car off and stayed in the service lounge. In less than 10 minutes, a service rep came by This dealership understands customer service. I dropped the car off and stayed in the service lounge. In less than 10 minutes, a service rep came by to review the cost (as expected). The job was completed in 1 hour form when I arrived. The car was washed and ready to go. The service reps are friendly and up beat., A great experience. More

Extremely satisfied. I've been a customer of this service dept. for many years and have never been disappointed. The work that I've had done has always been excellent and I've been a customer of this service dept. for many years and have never been disappointed. The work that I've had done has always been excellent and the treatment by the staff has been superior. The service rep. (Rick Milbeck) even bought a soda and an energy bar for me while I was waiting for my repair to be completed..............Now that's service ! ! ! More

Great First Impression and Service Sales experience was great and easy, so was service. you just drive your vehicle up to a door that opens for you and there's the desk. Waiting room ha Sales experience was great and easy, so was service. you just drive your vehicle up to a door that opens for you and there's the desk. Waiting room has snacks and drinks, very clean. Everything about the service has been excellent including the price. More

Service at Maple Hill Auto I have found Maple Hill Auto dealership to be efficient, friendly, and helpful when I have purchased an automobile and for every service appointment I I have found Maple Hill Auto dealership to be efficient, friendly, and helpful when I have purchased an automobile and for every service appointment I have on that automobile. I have done business with them for several years. More

Awesome experience Took my 2017 Subaru in to get air conditioning looked at, they fixed it quick. It runs perfectly now. And was still under warranty! I was in and out i Took my 2017 Subaru in to get air conditioning looked at, they fixed it quick. It runs perfectly now. And was still under warranty! I was in and out in no time! Thanks for the great service! More

fast and frindly waiting area clean and quiet. snacks and drinks for free. kept me informed as to what needed to be done to my car. car wash and off i go. waiting area clean and quiet. snacks and drinks for free. kept me informed as to what needed to be done to my car. car wash and off i go. More

Always Pleased Had my 2017 Subaru Outback in for scheduled maintenance. It went smoothly as always! They provided a shuttle to take me to work and followed up wit Had my 2017 Subaru Outback in for scheduled maintenance. It went smoothly as always! They provided a shuttle to take me to work and followed up with a phone call and recommendations to keep by vehicle running smoothly. They completed the experience with a car wash, and she needed it! I appreciated the excellent and friendly service. More

Going beyond great service! The service department worked my car into a full day of service schedules. They went beyond my original service requests and found three areas that n The service department worked my car into a full day of service schedules. They went beyond my original service requests and found three areas that needed attention. I would recommend Maple Hill Auto to anyone needing service. More

great service team Scott Barber is very knowledgeable and helpful. The waiting room has a quiet area with WiFi in case you don't want to watch TV. All in all a pleasan Scott Barber is very knowledgeable and helpful. The waiting room has a quiet area with WiFi in case you don't want to watch TV. All in all a pleasant experience. Thanks! More

Terrible I ask them to not put new plug wires on and not to put air filters on, but they did it any way. They gave me back 65 dollars of the 800 dollar bill fo I ask them to not put new plug wires on and not to put air filters on, but they did it any way. They gave me back 65 dollars of the 800 dollar bill for the service. There is no reason they need to rotate the tires on a sixty thousand mile service. They don't know the last time you had your tires rotated. They never asked when you last had tires rotated. They need to hand out a sheet showing what is included in the service to be preformed and go over it with the customer before they do the service. I bought a new 2009 Subaru forester, and a new 2015 Subaru forester from maple hill auto. They make you feel like you have no say in what they do on the service. If I don't want the brake fluid changed or if I don't want air filters and new plug wires, then I don't want maple hill telling me I have no choice, they make you feel like you are a cheap skate if you want to change your air filters yourself and save thirty dollars for ten minutes of work. I decide what I want done on the service. I will not have my Subarus serviced at maple hill auto anymore. You can keep your free tire rotation. I buy my tires from kens tire in allegan. Rotation and balance are free every six thousand miles. Bell tire does the same. They also repair the tires free. More