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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

August 31, 2019

Exceptional service I worked with James at MHAG Subaru and he was wonderful to work with. Very courteous and professional. He was very willing to answer all my question More

by AMWP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, James DeYoung
Sep 04, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are happy to hear that James provided you with an exceptional sales experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 30, 2019

Great customer service My bluetooth module went out on my 2018 Santa Fe Sport and Steve took care of it! I was treated well and the radio was covered under warranty. Thank y More

by b.g.morris13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Sep 04, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are very happy to hear that Steve continues to provide great customer service. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 30, 2019

Great service. Maple Hill is a wonderful dealership. Great building, service area and staff not to mention the waiting area. Bought Jetta 5 years ago and been treate More

by RFORSCH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name but woman at the service desk.
Sep 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are so happy to hear that you had a great service experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 30, 2019

The used car sales rep The gentleman who helped with getting me my car was very nice and explained every thing to me. He didnt pressure me . I appreciate his time,caring and More

by Amy212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Bruce Balestri
Sep 04, 2019 -

Maple Hill Auto Group responded

Thank you so much for taking the time to submit a review. We are happy to know that you had a good sales experience here. Let us know if you need anything. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 30, 2019

Very helpful in finding the right fit for our needs Phil worked hard to find the right solution for our family and we certainly appreciate it! We are very happy with our Volvo. Phil is professional a More

by The Huders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Victor Heckman
Sep 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are very happy that Phil was able to find the vehicle that fit your family's needs. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 30, 2019

Very friendly and effecient First experience with your service dept. and I was completely satisfied. New Subaru Legacy which I love and so far my whole purchase experience and s More

by MICKEYBOY8244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Mike Disher, Andrea Darnell
Sep 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled that you have been completely satisfied with our sales & service departments. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 29, 2019

Appointment means nothing came in and was told appointments don’t sync with the Subaru maple hill system. How do you have an appointment and it still take over 90 minutes for More

by DVERNEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
An
Aug 29, 2019 -

Maple Hill Auto Group responded

Thank you for reaching out with your feedback. I am so sorry to hear that your appointment was not showing up in our system. Please reach out and let us know how the appointment was scheduled so I can look into it for you. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 29, 2019

Awesome take care customer The dealer Phill make me so much comfortable and gave me true value and several options to right choice. I won't forget about him what he did for me More

by SWEETTYJUMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence
Aug 29, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are so happy that you had such an awesome sales experience with Phil. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 29, 2019

Always a great experience Steve does such a great job getting the car in and out quickly and efficiently. I also spoke with Nick in Sales about a new car in the future and I wa More

by ROSESARERED326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabor Lutz, Steve Nutt, Nick Hodgson
Aug 29, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you have great experiences in our service department & we look forward to business with you in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 29, 2019

Consistently Great The team at Maple Hill Auto Group have always taken great care of Our auto’s. We appreciate the entire team. I rely on my vehicle for work, and I rely More

by tsupnick76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Steve Nutt, Jeff Daniel, Cassandra Westfall, Heather Crummel, Misty Figg, Andrea Darnell
Aug 29, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thankful you trust us to keep you safe on the road. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

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