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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

October 29, 2023

Lauren was great, super friendly, cute as can be and can drive a stick shift too!?!?… Top notch service! 5⭐️ More

by WINEGAR_KELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Oct 31, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give Lauren a shout out. I will pass this on.

October 28, 2023

They listened to me and work through my issue. Great customer service. Made me go from being extremely disappointed to a very happy customer. More

by Theginna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Oct 31, 2023 -

Maple Hill Auto Group responded

I'm glad to hear everything was straightened out. We look forward to assisting you in the future.

October 27, 2023

They were spot on with their time estimate. They also are very good at owning their errors and making sure the customer does not pay for their mistakes. More

by LBEEBE630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Oct 27, 2023 -

Maple Hill Auto Group responded

We really appreciate you taking time to give us your feedback. We look forward to assisting you in the future.

October 27, 2023

Super simple buying process. I simply told Aaron what I was interested in, he showed me a 2024 Subaru Outback that he thought fulfilled my needs, I drove it, and then I wrote th More

by jmartin210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Aaron Black, Matt Taylor
Oct 27, 2023 -

Maple Hill Auto Group responded

Thank you! I'm glad Aaron was able to find the perfect vehicle for you. We look forward to assisting you in the future.

October 27, 2023

Everybody was super helpful and were willing to make adjustments for me. I appreciate all the help. More

by STEPHENSON7295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Corley
Oct 27, 2023 -

Maple Hill Auto Group responded

Thank you,

October 27, 2023

I told them if I like their service that I'd make them my new dealership. They told me I'd have my vehicle back in 40 minutes. Guess what... it took 39 minutes. They will be my new dealership. More

by ZILLER111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Oct 27, 2023 -

Maple Hill Auto Group responded

That is fantastic!! Thank you for taking the time to give us a 5 star review.

October 27, 2023

a great improvement over my last visit thank you Sadie. i hope to see this at every visit. thanks for every thing. More

by MZ2903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Hisey
Oct 31, 2023 -

Maple Hill Auto Group responded

We look forward to assisting you in the future.

October 26, 2023

Mike is always make car buying easy. He was knowledgeable about car I was looking for. More

by ADORSTEWTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Matt Taylor
Oct 26, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your feedback. We look forward to assisting you in the future.

October 26, 2023

Completed all service on time and per expectation. No issues at all. Great visit, thanks! More

by CSNAGRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
Oct 26, 2023 -

Maple Hill Auto Group responded

Thank You!

October 26, 2023

Hannah provided excellent service and kept me informed along the way. Service was on time and completed in the expected time frame. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Oct 26, 2023 -

Maple Hill Auto Group responded

Thank you Kevin!

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