
Maple Hill Auto Group
Kalamazoo, MI
Filter Reviews by Keyword
By Type
5,137 Reviews of Maple Hill Auto Group
Excellent service! So easy to schedule an appointment online. Service personnel are always courteous and quick to greet me when I drive up. I love the complimentary carwash too! online. Service personnel are always courteous and quick to greet me when I drive up. I love the complimentary carwash too! More
Customer service was great. Clean waiting room and good coffee and snacks. I was told it would be a 3 hour wait but only turned out to be an hour. My car was nice and clean when I got in it. coffee and snacks. I was told it would be a 3 hour wait but only turned out to be an hour. My car was nice and clean when I got in it. More
Scheduling, work performed and customer service all always top notch. This visit was tire rotation—winter to summer and oil change. These guys service our 3 Audi’s and vw. We have been to two other always top notch. This visit was tire rotation—winter to summer and oil change. These guys service our 3 Audi’s and vw. We have been to two other Audi dealers that don’t compare—we always return to maple hill. More
Always have a great experience with staff, esp Steve is always friendly and through. I appreciate the prices of services as well. I’m glad I bought my car here. always friendly and through. I appreciate the prices of services as well. I’m glad I bought my car here. More
All in all, I think this is one of the better dealerships in Kalamazoo. Took wife’s car in for 30,000 mile check, a recall and a rattling noise under the car. They gave me an estimate and asked what time I n in Kalamazoo. Took wife’s car in for 30,000 mile check, a recall and a rattling noise under the car. They gave me an estimate and asked what time I needed the car back. True to their word, I got the car back on time and at close to the estimated cost. I plan to continue to take my car to Maple Hill Subaru since this is our 6th Subaru. Even I have a Subaru! More
I was informed about all the aspects of my service with friendly and informative language. All my concerns and questions were respectfully answered and made me feel very much at ease. friendly and informative language. All my concerns and questions were respectfully answered and made me feel very much at ease. More
This is our 4th purchase from MHAG. The Service Dept. made sure my 16 year old Subaru Forester and 9 year old Volvo were safe and sound, so I trust they will keep my 2021 Forester the same way. Andrea r made sure my 16 year old Subaru Forester and 9 year old Volvo were safe and sound, so I trust they will keep my 2021 Forester the same way. Andrea recognizes me immediately - always a comforting sign! Matt dealt with all of my questions, found the appropriate car (model, color, and interior), and arranged its delivery. He is always ready to help. The people are what makes MHAG my first choice. More
My experience purchase of Subaru Forester was excellent and easy process. They haver excellent service and part department. I am glad that I purchased my car at local dealer as they were able to get my fav and easy process. They haver excellent service and part department. I am glad that I purchased my car at local dealer as they were able to get my favorite color car from other dealer. More
I'm always impressed by the courtesy, knowledge, and friendliness of the Maple Hill staff. My only reason for not awarding 5 stars was the wait time turned out much longer than expected. friendliness of the Maple Hill staff. My only reason for not awarding 5 stars was the wait time turned out much longer than expected. More