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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

June 03, 2022

Went to Maple Hill after seeing a use Subaru for sale. The test drive process was seamless and the sales team is not pushy what so ever. After deciding to purchase new instead of used, the salesman helped More

by eigenbrod.patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, James DeYoung, Matt Taylor
Jun 06, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear you had such a great sales experience. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 03, 2022

I had a very experience getting my car serviced. It seems like something is always needing replacement when I visit, though I suspect that's partly because my VW is getting older. Still, I appreciat More

by koskatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny and Natali (sp?), who provided the courtesy pick-up/drop-off shuttle service., Hannah Seal
Jun 06, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear you had such a great service experience. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 02, 2022

courteous staff. work was performed promptly. car was clean when returned. price was reasonable. arrival and payment was quick More

by JNEUMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Black
Jun 13, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 02, 2022

Great customer service. Brian was really great in particular. Very uncomplicated and accommodating with scheduling.. More

by Andrea.lyn.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, BRIAN KRAGEL
Jun 13, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 02, 2022

They are always professional, clean, informative and timely. I will recommend this service center to anyone who has a Subaru. More

by O.WILDE100
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Jun 13, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 01, 2022

Friendly personnel, was out of there in a little over an hour for both an oil change and dealing with a recall issue. More

by JDICERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Jun 06, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear you had such a great service experience. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 01, 2022

Awesome experience, got right in to get a oil change. In and out with no problems. More

by johnfletcher91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
Jun 06, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear you had such a great service experience. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 01, 2022

Supper friendly, called back in a short amount of time. Great service when picking up car! More

by nrstefan87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jun 06, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear you had such a great service experience. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 01, 2022

Service and Service Attendant were VERY satisfactory. ..considering I was trusted to return home for my wallet.....however, the carwash left my car in no better cleanliness when it was returned to me..... More

by TENTHOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, Hannah Seal
Jun 20, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out to us if there is anything else we can assist you with. Morgan Tassell Customer Service Department Mtassell@maplehillauto.com 269-342-6600

June 01, 2022

Absolutely love Maple Hill Auto Group. They always do great work and treat me like family ;) More

by AVANDENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, Hannah Seal, Randy Kim
Jun 13, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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