Mandal Pontiac Buick - Service Center

Jamie Meakins listens to your needs. Writes then up and sees that all repairs are completed in a timely maner. GOOD SERVICE. Writes then up and sees that all repairs are completed in a timely maner. GOOD SERVICE. More

The work performed was done in a timely manner and they worked very well with my insurance company. worked very well with my insurance company. More

Do good work , clean, nice place, good waiting room n do what they n say what they do. what they n say what they do. More

Good day, my experience was not ideal. I scheduled a drop off service through the website for 7am and clicked all recommended service items for the mileage of my vehicle, which was, oil ch I scheduled a drop off service through the website for 7am and clicked all recommended service items for the mileage of my vehicle, which was, oil change, tire rotation, wiper blade replacement, and cabin air filter change. There seems to be a disconnect between the website and the service department technicians because I was asked about the reason for bringing my vehicle. I mentioned, oil change, tire rotation and other items from the website selection. I was offered a car wash and accepted. Additionally, I attempted to call the service department to inquire about the status of my vehicle about 4 hours later and was unable to get through. My wife was in the area and stopped by to check and apparently the vehicle was ready. I didn’t receive a call when the vehicle was ready. So, my wife came home and picked me up to collect our vehicle and I discovered the wiper blades and cabin air filter were not changed. The car was washed, sort of, but not vacuumed as what has been done in the past. The receipt indicates we are preferred customers, but the service rendered doesn’t make us feel so. More

Susie got the job done quickly and correctly. Great communication great job. thank you we will be back Great communication great job. thank you we will be back More

Satisfied as always. I want to thank the service manager for honoring my last scheduled maintenance service after it had expired I want to thank the service manager for honoring my last scheduled maintenance service after it had expired More

The service department is top notch, Jamie kept Me informed and insured that my warranty covered the issues I complained of. informed and insured that my warranty covered the issues I complained of. More

great service,had oil change late on Friday and they were very efficient truck was very clean very efficient truck was very clean More

Everyone was a pleasure to work with and the repair was quick. We felt safe to wait in the lobby for the repairs even bringing a toddler. quick. We felt safe to wait in the lobby for the repairs even bringing a toddler. More

On going issue…took 9 months and 5 trips in dealership to figure out the problem…then since warranty was out we got hit with almost $200 charge. When the problem started it was under warranty they just could figure out the problem…then since warranty was out we got hit with almost $200 charge. When the problem started it was under warranty they just couldn’t figure it out More