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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
757 Reviews

757 Reviews of Mandal Pontiac Buick - Service Center

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May 01, 2025

Very professional, and the wait time was very reasonable. The staff was very pleasant and easy to talk with , as well as the efficiency of the crew. More

by LILLYFAM2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Mandal Buick GMC responded

Thank you for your review! We're glad to hear that you experienced professionalism and reasonable wait times at Mandal Buick GMC. Our team works hard to provide a pleasant experience, and it's great to know that you found our staff easy to talk with. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

April 30, 2025

Very professional, and the wait time was very reasonable. The staff was very pleasant and easy to talk with , as well as the efficiency of the crew. More

by sanchezcrystal654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff at Mandal Buick GMC to be professional, pleasant, and efficient. Your feedback about the reasonable wait time is greatly appreciated. We look forward to welcoming you back on your next visit! Sincerely, the Team at Mandal Buick GMC

April 29, 2025

GREAT PLACE AND PEOPLE TO DEAL WITH HANDS DOWN THE BEST PLACE TO BUY FROM More

by MIGUESNAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We at Mandal Buick GMC truly appreciate your kind words and are thrilled to hear that you had a great experience with our team. We strive to provide the best service possible, and it’s great to know we met your expectations. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

April 26, 2025

Jamie is awesome! He was very helpful! We were 11 hours from home when our transmission went out. Jamie was able to get us a new transmission and get it put in quickly More

by daniels10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Mandal Buick GMC responded

Thank you for the great feedback! It's great to hear Jamie took care of you and got the transmission replaced quickly at Mandal Buick GMC. We’re glad we could help you get back on the road. Safe travels and we hope to see you again if you're ever in the area! Sincerely, the Team at Mandal Buick GMC

April 24, 2025

I had an appointment for an oil change and tire rotation and it took over 2 hours to complete. HOWEVER, they recognized how long how I had been waiting and did not charge me for the service. I did not purch More

by ginafulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Mandal Buick GMC responded

Thank you for sharing your experience with us, Gina! We appreciate your understanding regarding the wait time for your oil change and tire rotation. At Mandal Buick GMC, we strive to provide excellent service, and we're glad we could make things right for you by waiving the service fee. We're delighted to hear that you'll consider us your go-to service department moving forward! If you have any further questions or need assistance, please don't hesitate to reach out. Sincerely, the Team at Mandal Buick GMC

April 21, 2025

Susie is by far the best service attendant that I have ever experienced. She keeps me updated and informed. She doesn't double talk or seem fake. She seems to have a genuine approach to customer servic More

by COREY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davis
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Apr 21, 2025 -

Mandal Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that Susie provided you with such exceptional service at Mandal Buick GMC. Her genuine approach to customer care makes a significant difference, and we are glad you noticed. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

April 19, 2025

No complaints at all. Customer service has been excellent ✅ I’ll make the drive every time More

by vicky.hardy79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Husley
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Apr 20, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with our customer service at Mandal Buick GMC. We look forward to seeing you on your next visit, no matter the distance! Safe travels! Sincerely, the Team at Mandal Buick GMC

April 19, 2025

Most unprofessional non- organized un trained bunch of people. No one knows what xxxx is going on. I have bought several cars from there but never again. More

by patrick@gcsolutions.ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the service you received at Mandal Buick GMC. Your feedback is important and will help us improve. We encourage you to reach out directly so we can address your specific issues and find a way to assist you better in the future. Sincerely, the Team at Mandal Buick GMC

April 14, 2025

Overall I usually have a good experience at Mandal but this time I had to wait 2 and a half hours for a simple oil change even after I had an appointment and showed up 30 minutes early. The did give me a More

by SCOTFOXRADIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We appreciate your continued support of Mandal Buick GMC and are glad to hear that you typically have a good experience. We understand that waiting for an oil change can be frustrating, especially after making an appointment. We appreciate your patience and are happy to know that the discount helped ease the situation. If you have any further concerns or feedback, please feel free to reach out. We look forward to serving you better in the future! Sincerely, the Team at Mandal Buick GMC

April 13, 2025

Always on time. Good communication with the staff and a comfortable waiting area. Im a repeat customer three times now. More

by Seagars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you've had a positive experience at Mandal Buick GMC. It's great to know that our staff's communication and our waiting area have met your expectations. We look forward to serving you again for your next visit! Sincerely, the Team at Mandal Buick GMC

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