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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,408 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,408 reviews

April 08, 2025

In and out . Kept up to date . Always use Mall of Georgia for 15 years More

by BOSSKING53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Apr 09, 2025 -

Mall of Georgia Ford responded

Thank you for your loyalty over the past 15 years! We’re so happy to hear that your experience was quick and that you were kept up to date. It's always a pleasure serving you, and we look forward to continuing to meet your needs for many more years to come!

April 07, 2025

5 Star Dealer they did a amazing job will be back they took good care they listen to you And your wants More

by Joe
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 08, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your positive experience. We are pleased to hear that our team was able to meet your needs and take great care of you. We look forward to welcoming you back in the future.

April 07, 2025

Cason handles all my requests and vehicle each visit he goes above and beyond to ensure my vehicle is running properly. More

by tski88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cason
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Apr 08, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience with Cason. We’re pleased to hear that he consistently goes above and beyond to take care of your vehicle and ensure everything is running smoothly. We truly value your trust and look forward to continuing to assist you in the future.

April 06, 2025

Service was somewhat quick as described by my service advisor, Brian. The error code that was found called for two specific wire harnesses to be replaced which only took a day to arrive. More

by GregW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your feedback! We're glad to hear that the service was completed within the timeframe provided by Brian. If you have any additional questions or concerns, feel free to reach out to him directly. We appreciate your business and look forward to assisting you again in the future.

April 05, 2025

Great customer service. I went in early to have my Ford Edge serviced for a part replacement on a recall, an oil change, battery replacement for my remote control and tire More

by MDevaria1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 07, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that your service was completed quicker than expected and that you continue to trust Ford for your vehicle needs. We appreciate your loyalty over the years and are glad to hear that our service team met your expectations. We look forward to serving you again in the future!

April 05, 2025

Mateo always takes great care of me. He is the best, always nice and attentive. More

by Karymevill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo
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Apr 07, 2025 -

Mall of Georgia Ford responded

Thank you for your kind words! We're thrilled to hear that Mateo continues to provide excellent care and attention. We truly appreciate your loyalty and look forward to assisting you again in the future.

April 03, 2025

Knowledgeable and courteous staff. Follow up was great and sales and finance people were great to deal with and no pressure sales. More

by rmperry01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gomez
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Apr 04, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We're thrilled to hear that our team was knowledgeable, courteous, and made your experience smooth and stress-free. We’re glad you enjoyed working with both our sales and finance teams. Your feedback means a lot, and we look forward to serving you again in the future!

April 03, 2025

I don’t have my car back yet so I cannot complete this survey yet. More

by JCOOLJAYCOOL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Wessels
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback. We understand that you are awaiting the return of your car, and we appreciate your patience. To get an update on your vehicle’s status and ensure everything is moving forward smoothly, please reach out to Scott Tackabury at Stackabury@vtaig.com. They will be happy to assist you with any information you need.

April 02, 2025

The Mall of Georgia Ford did an excellent job on my car. I will recommend them to my friends. More

by agalabai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Mall of Georgia Ford responded

Thank you for the kind words! We’re so glad to hear you had a great experience with Mall of Georgia Ford. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you and your friends again in the future!

April 01, 2025

Quick and easy. Was glad to be able to schedule an appointment for service that was honored. I was immediately met at my car for my scheduled service. Service at th More

by mrstwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Knight
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Apr 02, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback. We're glad to hear that your service appointment was quick, easy, and honored as scheduled. We always strive to provide top-notch service, and it's great to know we've met your expectations. We look forward to assisting you again in the future.

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