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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,261 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,261 reviews

November 05, 2026

He was professional in his work He was able to explain all the work to be done on my trunk More

by OLADELEOJEIKERE
Recommend Dealer
Yes
Employees Worked With
John
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November 04, 2026

Very professional, looked over our truck and gave us a list of recommendations for the future, found the problem I brought it in for, forward pricing, and repair in a timely manner. We have always had top More

by TGERASIM
Recommend Dealer
Yes
Employees Worked With
Service department
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November 04, 2026

Brought truck in for 30k service, service writer professional with quick turn around, nice comfortable waiting area More

by ben.parris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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November 03, 2026

I had a great experience with the dealership! Mo was my service writer and helped coordinate everything, including the installation of a tonneau cover, window tint, floor mats, and a spray-in bed More

by dwilson91581
Recommend Dealer
Yes
Employees Worked With
Mo Morrison
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Nov 04, 2026 -

Mall of Georgia Ford responded

We are pleased to hear that your service visit was smooth and easy. Thank you for recognizing the professional support and attention to detail provided throughout the coordination of your accessories and first scheduled service. We appreciate your feedback and are glad you had a great experience.

November 03, 2026

The sales manager was most helpful and the salesman was a big help. The finance guy almost charged me twice for the paint protection plan. I caught it and he fixed it. All in all still a good experience. Tha More

by airchp1954
Recommend Dealer
Yes
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Nov 04, 2026 -

Mall of Georgia Ford responded

Hello, thank you for your feedback! We appreciate you catching the finance error, and we're glad it was resolved. Your experience matters to us, and we hope to serve you again soon!

November 02, 2026

I came in for a recall and left my Truck overnight and was told the next morning that the recall so I basically wasted two Uber rides and money More

by mattressman08
Recommend Dealer
No
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Nov 04, 2026 -

Mall of Georgia Ford responded

Hello, thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing this to our attention. Please reach out to us directly at (678) 552-4334, so we can address your concerns and improve your experience.

November 02, 2026

Good communication but they couldn't duplicate my issue They weren't able to find my issue but it also doesn't do it all the time More

by angelfespinosa88
Recommend Dealer
Yes
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Nov 04, 2026 -

Mall of Georgia Ford responded

Hello, thank you for your feedback! Please reach out to us directly at (678) 552-4334, so we can address your concerns and improve your experience.

November 02, 2026

I really love my 2026 Maverick that I find here! Ivan is the best seller that I meet. He’s really kind and help me a lot More

by fatima.loera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan
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Nov 03, 2026 -

Mall of Georgia Ford responded

Your feedback is highly appreciated! We are so glad to hear that you are loving your 2026 Maverick and that Ivan was able to make your experience such a positive one. We will make sure to pass along your kind words to him — it will truly mean a lot! Thank you so much for taking the time to leave this wonderful review, and we hope you enjoy every mile in your new vehicle!

November 01, 2026

Timely service, job well done. The waiting room was very comfortable and I enjoyed the complimentary coffee. More

by cserv4834
Recommend Dealer
Yes
Employees Worked With
Brian James
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Nov 03, 2026 -

Mall of Georgia Ford responded

Hello, thank you for your wonderful feedback! We're thrilled to hear you enjoyed our timely service and comfortable waiting room. It's great to know you liked the complimentary coffee too. We look forward to serving you again soon!

November 01, 2026

Timely service, job well done. The waiting room was very comfortable and I enjoyed the complimentary coffee. More

by cserv4834
Recommend Dealer
Yes
Employees Worked With
Brian James
Print
Nov 02, 2026 -

Mall of Georgia Ford responded

Thank you for sharing your experience. We’re glad to hear your service was completed on time and that you were pleased with the work. It’s also great to know you enjoyed the comfortable waiting area and complimentary coffee.

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