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Mall of Georgia Ford
Buford, GA
3,968 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,968 reviews
March 13, 2021
Management stepped up to resolve my part on order delay. The delay was beyond their control due to micro-chip delays across the country. Satisfied with response and repair The delay was beyond their control due to micro-chip delays across the country. Satisfied with response and repair More
by richmon53
Verified CustomerEmployees Worked With
Service Manager - Sterling
March 13, 2021
This was great service and we appreciated the hard work ensuring all covered services were complete. The work was completed faster than first quoted and everything was fixed first time ensuring all covered services were complete. The work was completed faster than first quoted and everything was fixed first time More
by DSTORMS2070
Employees Worked With
Marilyn Muir
March 12, 2021
Fantastic experience. Very knowledgeable salesman and sales team. My husband said that this was the easiest car buying experience he has ever had. All employees where very knowledgeable and friendly. sales team. My husband said that this was the easiest car buying experience he has ever had. All employees where very knowledgeable and friendly. More
by TLAND3121954
Employees Worked With
James Shellaugh
March 11, 2021
Easy and no hassle sales department. Josh was amazing. Darren in finance was very helpful in getting the deal approved . I love my Ford Ranger ! Darren in finance was very helpful in getting the deal approved . I love my Ford Ranger ! More
by kevin1rider
Employees Worked With
March 11, 2021
I love my car, but I wish I went somewhere else to get the service done. I was over charge for labor (over $1000) just to put a small part that cost a little over $23. the service done. I was over charge for labor (over $1000) just to put a small part that cost a little over $23. More
by minajoseph30
Employees Worked With
Yarilis Gonzale
March 10, 2021
Steven W. has the best customer service. He always puts the customer 1st! Thank You Mall of GA ford. It makes a difference knowing that you can trust your service advisor. the customer 1st! Thank You Mall of GA ford. It makes a difference knowing that you can trust your service advisor. More
by Tfox
Employees Worked With
Steven W
March 05, 2021
Had a great experience with this dealer. Purchased are used 2015 Ford F150, one week later realized the oversize tires did not fit. They were so nice and coordinated with the service department do you hav used 2015 Ford F150, one week later realized the oversize tires did not fit. They were so nice and coordinated with the service department do you have them switched out, sterling and Dragos were wonderful. Would go here again without reservation. More
by PatrickZ
Employees Worked With
Other Employees :
Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee
