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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,359 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,359 reviews

March 26, 2025

Very tentative to my car needs in a timely manner and great service keep up the good job More

by Echudson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr James
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Mar 27, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're happy to hear that we were able to meet your car needs in a timely manner and provide great service. We truly appreciate your support and will keep up the good work! Looking forward to serving you again soon!

March 26, 2025

The experience was good no complaints Worker is very friendly and take answer the questions More

by Denise
Recommend Dealer
Yes
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Mar 27, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your feedback! We're so glad to hear that you had a positive experience and that our team was friendly and helpful in answering all your questions. We look forward to assisting you again in the future!

March 26, 2025

Knowledgeable, professional and timely service. I wouldn’t take my truck anywhere else unless it’s an emergency. More

by convertiblekids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 28, 2025 -

Mall of Georgia Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that you had a positive experience with our knowledgeable, professional, and timely service. We truly appreciate your trust and are honored to be your go-to for your truck's needs. If you ever need anything, we're here to help!

March 24, 2025

Dealership was very attentive and very quick to get me checked in by 7:30am diagnosed by 9:30am and repaired by 3pm. All while keeping me updated. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our attentive service and efficient turnaround time. We always strive to keep our customers informed and make the process as smooth as possible. We appreciate your trust and look forward to serving you again in the future!

March 24, 2025

Trustworthy from the beginning and very reliable. Mr. Kim took care of me on the sales floor and the finance manager Kevin made it such a pleasant experience for me. I wasn’t looking for a new car bu More

by Umeraziz421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Farmer, Seong Kim
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Mar 25, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We're thrilled to hear that Mr. Kim and Kevin made your car-buying process smooth and pleasant, especially under such difficult circumstances. We truly appreciate your trust in us and are glad we could help you find a great new car. We look forward to assisting you again in the future!

March 23, 2025

I left two messages and also ask for a breakdown of the price before services were performed and did not receive it before they were done. The bill was $100 more than verbally quoted. When I received the More

by Kbel223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple people in service dept
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Mar 24, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience, and we apologize for the communication issues you encountered. We understand your concerns regarding the pricing and breakdown of the services performed. To address this matter and ensure it is resolved to your satisfaction, please reach out to Scott Tackabury at Stackabury@vtaig.com. We are committed to providing clarity and making things right.

March 22, 2025

super service and staff, professional and kind, very knowledgeable and caring, staff keep me updated on the ser More

by wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Mall of Georgia Ford responded

Thank you for your thoughtful review! We're thrilled to hear that you had such a positive experience with our team. It’s great to know that our staff provided professional, knowledgeable, and caring service while keeping you informed throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future.

March 22, 2025

I liked how they were very upfront & didn’t hide anything. Also knowledgeable about the vehicles More

by brad.estes.99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah Montalvo
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Mar 24, 2025 -

Mall of Georgia Ford responded

Thank you for your review! We’re pleased to hear that you appreciated our transparency and the knowledge our team provided about the vehicles. We strive to make every customer feel informed and confident in their decisions. We look forward to assisting you again in the future!

March 22, 2025

The service was really good I will use them in the future for all of my truck service More

by ronaldgilbert0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback! We're glad to hear that you had a great experience with our service team. We appreciate your trust and look forward to assisting you with all of your truck service needs in the future!

March 22, 2025

I had a great experience at Mall of Georgia Ford. The staff was friendly, knowledgeable, and made the car-buying process smooth and stress-free. They had a wide selection of vehicles, and I felt no p More

by OSCARCARDIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idk
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Mar 24, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a smooth and stress-free experience with us at Mall of Georgia Ford. It's great to know that our team was able to assist you with a wide selection of vehicles, fair pricing, and financing options. We truly appreciate your recommendation and look forward to helping you again in the future!

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