Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,215 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
Contact Dealership

4525 Nelson Brogdon Blvd

Buford, GA

30518

Directions

By Type

Showing 3,215 reviews

December 16, 2024

Derrick was absolutely perfect he was patient and hit the nail on the head in finding the perfect car for us!! More

by BMILLER290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Thornton
Report | Print
Dec 16, 2024 -

Mall of Georgia Ford responded

Thank you for your kind review! We're so glad to hear that Derrick was able to assist you in finding the perfect car. His patience and dedication to meeting your needs are qualities we greatly value. We appreciate your feedback and are thrilled that you had such a positive experience with us! We look forward to serving you again in the future.

December 16, 2024

Bryan was fabulous Very professional and prompt I will recommend the mall to my friends More

by wendellwbrown
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Dec 17, 2024 -

Mall of Georgia Ford responded

Thank you for your fantastic review! We’re so glad to hear that Bryan provided you with fabulous service and that he was both professional and prompt. Your recommendation means a lot to us, and we appreciate your trust in The Mall of Georgia Ford. If you or your friends have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

December 15, 2024

Mateo is the best! ! He goes above and beyond to make sure the customer is satisfied with their service. More

by BUDALO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo
Report | Print
Dec 17, 2024 -

Mall of Georgia Ford responded

Thank you for your fantastic review! We're thrilled to hear that Mateo provided you with outstanding service and went above and beyond to ensure your satisfaction. Our team is dedicated to delivering the best possible experience for our customers, and it's wonderful to know that Mateo made such a positive impact. If you have any further needs or questions, please feel free to reach out. We look forward to serving you again!

December 13, 2024

Worked with me at first to get the deal I requested. Overall Ford advertisement doesn’t match in store deal. Felt like false advertisement. In store personnel was helpful. Don’t like the extra finance r More

by candicewebber81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Marshall
Report | Print
Dec 16, 2024 -

Mall of Georgia Ford responded

Thank you for your feedback and for your rating! We're glad to hear that our in-store personnel were helpful and worked with you to secure the deal you requested. We understand how important it is to have everything handled upfront and will take your feedback into consideration as we strive to improve the experience for our customers. If you have any further concerns or questions, please don’t hesitate to reach out!

December 13, 2024

The were very professional and curtious. They didn't keep me waiting around all afternoon, I got answers to my questions and was given information to help me make informative decisions. I wi More

by kimlyn45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Montalvo,Hemant Patel
Report | Print
Dec 16, 2024 -

Mall of Georgia Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you had a professional and courteous experience and that we were able to provide the information you needed to make informed decisions. We truly appreciate your kind words and your intention to share your experience with others. If you ever need anything else, we’re here to help!

December 13, 2024

They were amazing and spent the time making sure I was completely comfortable with the purchase. More

by justindean93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Mall of Georgia Ford responded

Thank you for your wonderful review! We’re thrilled to hear that our team took the time to ensure you were completely comfortable with your purchase. Your satisfaction is our priority, and we’re so happy we could provide that for you. If you need anything else, don’t hesitate to reach out!

December 13, 2024

Extremely helpful! I was told to come here from a friend and it was a great experience More

by alice.james54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
Report | Print
Dec 16, 2024 -

Mall of Georgia Ford responded

Thank you for your wonderful review! We're so glad to hear that your experience met your expectations and that your friend recommended us. We truly appreciate your feedback and are here to assist you anytime. Looking forward to serving you again!

December 12, 2024

We had a great and easy experience working with this dealership! Would highly recommend. No issues at all! More

by C Starr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Mall of Georgia Ford responded

Thank you for your great review! We’re so happy to hear that your experience with us was easy and seamless. Your recommendation means a lot to us, and we’re glad everything went smoothly. We look forward to working with you again in the future!

December 12, 2024

Excellent customer service. Great communication. Quick process and very attentive. I would definitely buy from them again. More

by Nayito79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Siong, Patrick Mayhue, Kevin Farmer
Report | Print
Dec 12, 2024 -

Mall of Georgia Ford responded

Thank you for your positive feedback! We’re thrilled to hear that you had an excellent experience with our customer service, communication, and the quick, attentive process. We greatly appreciate your trust in us and look forward to helping you with your future purchases!

December 12, 2024

As long as you leave a good review they are happy. If you leave a bad one no one calls to ask why. More

by mills7964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Dec 12, 2024 -

Mall of Georgia Ford responded

Thank you for your feedback. We sincerely apologize for your experience and understand your concerns. We strive to ensure all customers feel valued, regardless of the nature of their review. We would like the opportunity to discuss this matter further and work toward a resolution. Please reach out to Scott Tackabury at Stackabury@vtaig.com. He will be happy to assist you and address any issues you may have.

1
2
3
...
322