Mall of Georgia Ford

Show me a truck knowingly. It had engine problems. , not ever letting me start the truck.went to look at truck setting out front running went to buy truck. Setting out front-r It had engine problems. , not ever letting me start the truck.went to look at truck setting out front running went to buy truck. Setting out front-running.my son Went to pickup truck,same thing. Never let me start the truck when engine was cold Talk to previous owner said they knew of the problem. They will not do anything about it. Bad look. Poor. Customer service. Still trying to get them to do something. Maybe they will come through and fix my truck. They check my truck out. They wanted $4000 to fix bad look. The engine only makes noise when it has sat for a while and you start it up. Doesn't do it when it is warm They tell me it was cam, spacers. the service guy said no way It just started doing that. The previous? owner said that's why he traded it More

Sales guys in hurry . Customer service awful. Take more time to friend your guest. Please Customer service awful. Take more time to friend your guest. Please More

Sales rep, Josh, was helpful in answering questions and patient throughout purchase process. Also Josh in Finance, went over documents and answered questions during signing process. patient throughout purchase process. Also Josh in Finance, went over documents and answered questions during signing process. More

Purchase experience was great. However, that’s where the positives end. Was owed a bed cover for my truck. They installed the wrong item (lesser value). Spent several days on phone However, that’s where the positives end. Was owed a bed cover for my truck. They installed the wrong item (lesser value). Spent several days on phone and sending emails with pics and video with a couple people showing I was correct. I had to return for them to see in person the same info I emailed them, which they then finally agreed with me. Was told to bring it by the next day for the correct one to be installed. Returned at end of day to get my truck and was’t ready. Service department dropped the ball again. Extremely disappointed in overall service department experience. More

Very good, very fast, the stuff was very nice thoughtful and convenient service. I like it so much. and convenient service. I like it so much. More

The staff was very very efficient understand my issues and necessity, so they could propose a very good deal for everyone. and necessity, so they could propose a very good deal for everyone. More

Lisa and Kevin were easy to work with, and made sure the process was quick and painless. process was quick and painless. More

All the people that I dealt with were professional and knowledgeable. Thevwork was done in a timely manner. knowledgeable. Thevwork was done in a timely manner. More

Two times no manager or anyone in charge and did not return my call Bad attitude. return my call Bad attitude. More

Worst service dept ever. Rebuilt my transmission back in July of this year, still doing the same thing as before the rebuild. Brought it back to them said they can't find any Rebuilt my transmission back in July of this year, still doing the same thing as before the rebuild. Brought it back to them said they can't find anything wrong with it!!! I'm not making it up nut i guess i will just drive it till it falls out of the car, then maybe they can see what's wrong with it.... More