Mall of Georgia Ford

We knew exactly which vehicle we wanted to purchase so it was just a matter of test drive, cost and financing. We were disappointed in that there was no instruction/help on vehicle options as far as connecti was just a matter of test drive, cost and financing. We were disappointed in that there was no instruction/help on vehicle options as far as connecting phones, sound system other features. My husband had to bring tools to remove our old license plate which seemed odd. In summary purchase was fine but the extra instruction on options available on the vehicle we received at previous dealerships was missing. More

I love the delivery service. The maintenance is perfect too. I will visit again next time. The maintenance is perfect too. I will visit again next time. More

The Mall of Georgia team was great. Very friendly and knowledgeable, they provided me with great service. Very friendly and knowledgeable, they provided me with great service. More

Have had multiple issues and talked to mgrs in past and never got one that resolved things. Still take to them my truck bc only ones close to me but just feel like a revenue generator and not that they t never got one that resolved things. Still take to them my truck bc only ones close to me but just feel like a revenue generator and not that they truly care about doing the right thing. Upsell is the name of game. Had my truck recently serviced and after a “pinpoint”inspection of an issue I presented, they said I needed an 800$ job done on truck. I did a little research and found out it ended up being a $40 part and 2min install. Trust has been an issue but do I drive an hour to go somewhere else..? It is what it is. More

MOGF treats me like family. I trust their expertise and would not take my care anywhere else! I trust their expertise and would not take my care anywhere else! More

Bryan was a great resource throughout the sales process. He was personable and knowledgeable. Further, he communicated the process and expectations clearly and quickly. The detailing team took rather long t He was personable and knowledgeable. Further, he communicated the process and expectations clearly and quickly. The detailing team took rather long to prepare the vehicle, however, they did an excellent job once it was complete! The financing process was average. The post-purchase communication (license plate etc...) was met with clear communication and overall, it was a dealership I would work with again. More

Very good service from the service writer. She was very knowledgeable and understood my concerns. I will definitely start bringing my car to her for repairs. She was very knowledgeable and understood my concerns. I will definitely start bringing my car to her for repairs. More

Last time I was lost in the shuffle and had to wait an hour after the work was done. This time they picked up my truck, called when it was completed, and I picked it up in just a couple of minutes. That’s hour after the work was done. This time they picked up my truck, called when it was completed, and I picked it up in just a couple of minutes. That’s how a service is run. More

Bryan Nyguen did a very good job of working with me and meeting my requests. He followed up with phone calls and texts meeting my requests. He followed up with phone calls and texts More

Service done in allotted time. Fixed several long standing issues. Good service in timely manner Fixed several long standing issues. Good service in timely manner More