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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,072 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,072 reviews

December 10, 2021

Tony Owens does a great job as do the ladies at the payment counter, valets and service technician(s). More

by Viar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens
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Dec 10, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

December 10, 2021

They need to inspect their vehicles better and fix They need to inspect their vehicles better and fix things that are wrong. Probably will not buy another used vehicle from them More

by SMITHGARY7246
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Schoeck
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Dec 13, 2021 -

Mall of Georgia Ford responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.

Dec 13, 2021 -

SMITHGARY7246 responded

The heated seat issue and there sone kind of exhaust leak or something when its first strated (only when its cold) which must be why they had it running when i got there also when its cold the trans acts like its in neutral. Lucky i bought the powertrain warranty but that will not fix the other issues

December 09, 2021

Service was good, everyone was friendly. my car was taken back to look at a squeaking like sound the vehicle would make whenever going over bumps and it was taken down to the service center to be checked, th More

by leeloufteasley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Matias
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Dec 10, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback and we hope you allow us to look into this issue further for you in the future!

December 08, 2021

These guys knocked it out of the park with my vehicle. I struggled with other dealers (closer by) and Mall of Georgia Ford was the ONLY one that was willing to go the extra mile. That's why I will continue More

by DavidSkinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene
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Dec 09, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 08, 2021

I take all my ford vehicles there and Tony is my go to guy that always takes care of me and my company vehicles! More

by Bulldogcarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 09, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

December 08, 2021

Very professional and very quick service.i would not take it anywhere else but here. More

by Giar Salmeron21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony owens
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Dec 09, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Giar!

December 05, 2021

I was glad to get my car in for service on the same day even though it was after 10 am and car is running good since then . More

by cvaden2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts people
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Dec 06, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

December 04, 2021

This was the worst car buying experience and service center I’ve ever been to. I will never recommend anyone to go here. I rate it a 0 of 10. Matt Parent More

by mattnparent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Worked with service department. Brian was terrible.
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Dec 06, 2021 -

Mall of Georgia Ford responded

Thank you for your feedback, mattnparent. We're so sorry to hear about your experience with us, and would like to learn more about the situation to see if we can find a resolution to better assist you. Would you please reach out to Lindsey Frazier at LFrazier@MOGF.com? Thank you again, and have a great day.

December 03, 2021

This is my second time buying a new car from MOG Ford and both times I had an excellent experience! In and out, got exactly what I wanted and very helpful staff! Would definitely recommend! More

by amy.chandler84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon Haynes
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Dec 03, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 02, 2021

This process was seamless and fast I was in and out of the Dealership fast! More

by ?
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoeck
Report | Print
Dec 03, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

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