Mall Chevrolet

First time I actually felt comfortable . Salesman Edwin was polite, knowledgeable about the vehicle I was interested in and very helpful explaining all the features. I would recommend Mall Ch Salesman Edwin was polite, knowledgeable about the vehicle I was interested in and very helpful explaining all the features. I would recommend Mall Chevy . More

Typically my experience is phenomenal. However, this visit produced some disappointment. The service center did not have the (extremely common) part needed for my vehicle's maintenance. However, this visit produced some disappointment. The service center did not have the (extremely common) part needed for my vehicle's maintenance. They ordered it, however could not, or did not, give me an expected delivery date or time when my maintenance could be completed. Also, this service center has never offered me a loaner vehicle. Also, the service center employee is ALWAYS trying to get me to activate the On Star and I find that very stressful. More

My service representative was rather short and curt with me. Not very welcoming. The prices for service parts and labor were extremely high. Would definitely recommend using another mechanic if you have one me. Not very welcoming. The prices for service parts and labor were extremely high. Would definitely recommend using another mechanic if you have one. Oh and BIG one- service department didn’t even throw in an outside car wash. Just seems only appropriate to throw in a car wash when you spend over 600$ on service. More

Thank you for your service, I appreciate you getting me in at 8am. I would like to the the options of an oil change next time. in at 8am. I would like to the the options of an oil change next time. More

I feel that you. care for your customers with very much professionalism. Your service department didn’t have me held there half the day and was very timely. care for your customers with very much professionalism. Your service department didn’t have me held there half the day and was very timely. More

Overall, I had an amazing experience with the dealer and the dealership as a whole. Everyone was nothing but helpful and informative the dealership as a whole. Everyone was nothing but helpful and informative More

Very attentive. Very knowledgeable people. We traded in our vehicle for another on and it took about 4hrs. Very knowledgeable people. We traded in our vehicle for another on and it took about 4hrs. More

First time ever using mall Chevy for service and I am very content. Smooth and easy and they don’t haggle you for extra services very content. Smooth and easy and they don’t haggle you for extra services More

When a car is sold i think the staff should be a little more enthusiastic. I purchased a $120k car, there should’ve been a little celebration and champagne bottle popping more enthusiastic. I purchased a $120k car, there should’ve been a little celebration and champagne bottle popping More

Great experience, in and out with no problems. Thanks for the great service. Would recommend to everyone. Thanks for the great service. Would recommend to everyone. More