Mall Chevrolet

Great Car buying experience My salesman was Karl, I came in and told him exactly what I was looking for and drove home in my new car. Karl worked with me to get me into the car I My salesman was Karl, I came in and told him exactly what I was looking for and drove home in my new car. Karl worked with me to get me into the car I wanted and the price range I was looking for. I would definitely recommend Mall Chevy to my friends and family. More

Abandoned after the Sale - and kicked to the curb? AbandoI purchased my long awaited new 2014 Camaro dream car and to my dismay returned it with only 300+/- miles because of the loud sloshing sound and AbandoI purchased my long awaited new 2014 Camaro dream car and to my dismay returned it with only 300+/- miles because of the loud sloshing sound and sensation of GAS splashing back and forth in the gas tank. It is like open water splashing around in the trunk. When I returned to Mall Chevy the only option provided was an offer to sell me another different car (unit) costing more money. Not nice guys! When I was not satisfied with this response the General Manager relayed this is a GM problem call them and punted me. After my second attempt contacting Mall Chevrolet as hoping they would take some ownership its product Craig Colender, General Manager treated me this way. When I asked him to split the $154 bill for material cost to remedy the problem which I figured out and self-installed. Craig Colender, Mall Chevy's General Managers response "No because GM quality is not my problem or responsibility." Saying something like "I don't make the cars I just sell them and not required to stand behind the products I sell anyone." Then "If I were to give every one of the thousands of you crazy pain in the butt customers everything you ask to make them treated fairly or satisfied that would never end." "So I generally give customers nothing - other than the things I can make more money from." Then said "Take your new car problem up with General Motors not me." All this gave me the reality of it. I was punted and abandoned after they sold the car and got their money. Buyer beware of Mall Chevrolet.ned after the Sale - and kicked to the curb? More

"DT" Dan Reilly good guy! My experiences at the dealership have always been excellent. I am a returning customer because of my past experiences at the dealership. The sales te My experiences at the dealership have always been excellent. I am a returning customer because of my past experiences at the dealership. The sales team has demonstrated honesty, professionalism, and vast knowledge of the product. Salesman Dan Reilly and Management went above and beyond to assist in finding the right vehicle and making me feel like a friend of Mall Chevy. More

Dan Reilly "DT" - The best out there! My mother started buying her cars from Dan Reilly years ago. This purchase will make 12 cars that we have bought from Dan. Dan is the most trustwort My mother started buying her cars from Dan Reilly years ago. This purchase will make 12 cars that we have bought from Dan. Dan is the most trustworthy and sincere car dealer you will ever meet! I normally wouldn't use those words when referring to a car dealer. There aren't enough words to describe what a pleasant experience it was and always is! I would highly recommend anyone who is thinking about getting a new car to go to Mall Chevrolet and ask for Dan! More

Wonderful Dealer! All the employees were friendly and helpful, especially Diego, and we got a great car for a great price! This is my second experience with this dealer All the employees were friendly and helpful, especially Diego, and we got a great car for a great price! This is my second experience with this dealer and I couldn't be happier! They take care of their customers and go above and beyond! I highly recommend this dealer and will be going there again. More

Dan Reilley - Mall Chevrolet I hate buying cars. It stresses me out. But this is the second car I have bought from Dan because I trust him and feel like he always gets me the best I hate buying cars. It stresses me out. But this is the second car I have bought from Dan because I trust him and feel like he always gets me the best deal possible. I will go to Dan again DEFINITELY. More

Simpley the Best Hi; I just want to express my thanks in setting in motion the first of many service visits my Silverado will get in it's service life, you and your Hi; I just want to express my thanks in setting in motion the first of many service visits my Silverado will get in it's service life, you and your staff are much like my truck, on duty, willing to give your best and happy to have served a loyal GM owner. Without question I feel you will give me the finest a customer can receive and deliver that with professional, pleasant and worth while effort! Thank you! Sincerely and Respectfully I Remain; William A. Allen More

tried to pull one over on me I went into Mall Chevy to look at a new Camaro. When I called to tell them I was interested the salesmen Derek Smith, told me how they were running an I went into Mall Chevy to look at a new Camaro. When I called to tell them I was interested the salesmen Derek Smith, told me how they were running an awesome special on he 2014 Camaro. Which was 0% interest, $0 due at signing. I explained to him that I was currently in a loan with Honda and wanted that paid off by them. He assured me that was no problem and could get my payment for a lease or financing for under $300. With that great news I went over to talk numbers. When I got there, I was informed that ironically there was no Camaro that fit the deal he gave me on the phone within a 300 mile radius unless I wanted a red stick shift. Even after that I decided to give him another shot. After they appraised my 2009 Honda at $7500, I explained to them that my father appraises cars for a living and that figure was rather low for the condition of my car. After telling them that, all the sudden they would give me $9300 for my car. Walking into that dealership as a 24 year old female is clearly not the way to go, they will do anything to talk to you like you are an idiot to make them money. Where is the customer service? What happened to making a happy customer, they are the ones that refer dealerships and return in the future. I can surely say I will never recommend or go to Mall Chevy again. The same car that Chevy wanted to give me $7500 for, Acura gave me $11000, without any hassle. Shows the true character of Mall Chevy. More

Won't be going anywhere else! EVER! If you are looking for a car...new or used, this is the place you want to go. I'm a Chevy Girl at heart so there was no other options when looking int If you are looking for a car...new or used, this is the place you want to go. I'm a Chevy Girl at heart so there was no other options when looking into buying a car. 2 years ago I purchased an '09 Malibu with Karl Schilling. This was my first financed car and he truly took care of me as well as my mom who was buying a '10 Equinox at that very same time. Recently (about a week ago) my fiance decided he wanted to buy a car and Karl took care of him as well. He really is a guru at what he does! Ultimately, he helped me get in to a 2014 Chevy Malibu with reasonable payments (thanks to Jason S.) The whole team here is truly awesome and I highly recommend them! My backyard is currently filled with Chevy cars thanks to Mall Chevy and their team! More

Wouldn't Have Gone Anywhere Else. If you are looking for a car...new or used, this is the place you want to go. I'm a Chevy Girl at heart so there was no other options when looking int If you are looking for a car...new or used, this is the place you want to go. I'm a Chevy Girl at heart so there was no other options when looking into buying a car. 2 years ago I purchased an '09 Malibu with Karl Schilling. This was my first financed car and he truly took care of me as well as my mom who was buying a '10 Equinox at that very same time. Recently (about a week ago) my fiance decided he wanted to buy a car and Karl took care of him as well. He really is a guru at what he does! Ultimately, he helped me get in to a 2014 Chevy Malibu with reasonable payments (thanks to Jason S.) The whole team here is truly awesome and I highly recommend them! My backyard is currently filled with Chevy cars thanks to Mall Chevy and their team! More