Mall Chevrolet

Scheduled an Oil Change and was pressured into 3 additional services that could have been scheduled at a future date. additional services that could have been scheduled at a future date. More

They were great. John the salesman was very kind and considerate asking if I needed anything to drink. I will continue to go to mall Chevy for new cars John the salesman was very kind and considerate asking if I needed anything to drink. I will continue to go to mall Chevy for new cars More

Super friendly, accommodating, knowledgeable and liking to answer all questions. The sales staff and finance manager did everything possible to make this a super experience to answer all questions. The sales staff and finance manager did everything possible to make this a super experience More

Still having problems with the radio after the old one was replaced. The mechanics left tools in my vehicle when I first bought it in for the same reason. You’d rather me leave the car instead of waiting, was replaced. The mechanics left tools in my vehicle when I first bought it in for the same reason. You’d rather me leave the car instead of waiting, but your shuttle service is limited & you have $6 surcharges on the loaners you say you own! More

Once again Mall Chevy's Service department did not disappointment me! They were able to get my Blazer in same day to check it over and do a oil change and tire rotation. Nicolette D., John Copsetta an disappointment me! They were able to get my Blazer in same day to check it over and do a oil change and tire rotation. Nicolette D., John Copsetta and John Donofrio always make me feel like family! I would highly recommend them to everyone! More

I went into the dealership to buy a 2017 Chevy Trax! They never allowed me to veiw or test drive this vehilce, stated can't finance without a warranty. Then they pushed me to a 2021 Spark that was $18,0 They never allowed me to veiw or test drive this vehilce, stated can't finance without a warranty. Then they pushed me to a 2021 Spark that was $18,000, im too tall for this, ridiculous payment. Then they pushed me to a 2021 Silverado with a super ridiculous monthly, knowing i didn't want a truck. Finally pushed me to a Compass, acting like they are doing a favor. They added the 2 year warranty, claiming gave me a better payment. They could have given this on the original vehicle, they weren't making enough money! Typical from sales rep, to a manager, to a finance manager, never showed APR until signing. More

John was so great with explaining my car’s issues and helping to put me at ease. It really made the whole situation feel lighter! Thank you so much for your patience and kindness! helping to put me at ease. It really made the whole situation feel lighter! Thank you so much for your patience and kindness! More

My customer service experience for my recent Re-call car service was great…I was a little concerned about the need of a Re-call so soon after just purchasing a 2024 Trax but the customer service representat service was great…I was a little concerned about the need of a Re-call so soon after just purchasing a 2024 Trax but the customer service representative reassured me…the service time for the service was minimal considering…I also want to mentioned that I received to my surprise a check in the mail refunding me for the MV(motor vehicles) services…Quite honestly, didn't know that I might be charged a little to much to process paperwork (thus the refund) another words being as though I knew nothing about the charges they could of keep the amount refunded.. Greatly appreciate the up front team @ Mall Chevy for the honesty… More

Mall Chevrolet made clear what part was needed & contacted me when it arrived. Smooth fix! contacted me when it arrived. Smooth fix! More

It was very easy to make an appointment and the staff was more than a pleasure. Professional, and pleasant. The service was awesome. Highly recommended more than a pleasure. Professional, and pleasant. The service was awesome. Highly recommended More