Mall Chevrolet

Always a pleasure doing business with this dealership , I am a repeat customer with the same salesman and he has always been amazing and personable am a repeat customer with the same salesman and he has always been amazing and personable More

GREAT SERVICE BY ALL STAFF MEMBERS AS WELL AS GREAT CUSTOMER SERVICE TO GET ME BACK TO MY OFFICE AND THEN BACK TO THE DEALERSHIP FOR PICK UP. FAIR PRICE ON TIRES THAT I WANTED WHICH HAD TO BE ORDERED B CUSTOMER SERVICE TO GET ME BACK TO MY OFFICE AND THEN BACK TO THE DEALERSHIP FOR PICK UP. FAIR PRICE ON TIRES THAT I WANTED WHICH HAD TO BE ORDERED BY THE PARTS DEPARTMENT. More

Friendly and efficient service with clear communication of the assessment with great recommendation and resolution. of the assessment with great recommendation and resolution. More

Bring the truck back work not finish my on star telling me that something very wrong with the truck they had it for a month just to fix a brake caliber and a side fender. The fender was never fixed and mor me that something very wrong with the truck they had it for a month just to fix a brake caliber and a side fender. The fender was never fixed and more lights are on then when I brought it there and know hub caps on the wheel that was fixed very unprofessional More

I have bought two Chevy Trucks here in the past 7 years, I drove a lot of highway miles and had some problems. I am retired military and a school teacher, I love America, but 9 days in the shop between CarS I drove a lot of highway miles and had some problems. I am retired military and a school teacher, I love America, but 9 days in the shop between CarShield and the dealership with poor communications and I am finished with Chevrolet and this dealership. When I bought my last truck, the salesman didn’t follow up! 42,000 dollars and no call. Here I come Toyota, I liked my old Tundra better. Service lost me, keep your oil change for a 5 rating! More

Poor service poor services. Terrible service RIP off bad service not good at all mechanics no good over all experience was terrible negative. Employees like to argue with you service not good at all mechanics no good over all experience was terrible negative. Employees like to argue with you More

TERRIBLE EXPERIENCE. MY NEW CAR FAILED INSPECTION 3 TIMES!!! I traded in my Chevy Malibu for a 2014 jeep compass at Mall Chevy a weeks ago (May 2021). I worked with salesperson Dan Reilly (decent guy) TIMES!!! I traded in my Chevy Malibu for a 2014 jeep compass at Mall Chevy a weeks ago (May 2021). I worked with salesperson Dan Reilly (decent guy) but he initially tried to super charge me on the new car payment. I negotiated a price I was comfortable with and we moved on with the trade. The Jeep compass was a used car and I was aware of that. However, I noticed that the car did not have an inspection sticker. I asked Dan why didn't it and would that be an issue? He said no, and that when my tags come in I have to take the car through inspection at MVC and it will pass because Mall Chevy "Guarantee's 100% pass inspection." Well, my car Failed inspection 3 TIMES. Not only did it fail 3 times but, the service men kept trying to make me drive the car around with a failed inspection sticker on it instead of fixing it and doing their job. After finally saying to them that I'm not driving this car with a failed inspection sticker they agreed to keep the car and take it through inspection themselves. They did this only because I made it clear that it is THEIR responsibility that my car is not passing inspection + it was under warranty and that help them responsible. The service men kept my car for a week without giving me a temp car to get around while they fixed my car. I missed work and school AND they did nothing to accommodate me for my inconvenience. All they did, after the 3rd time of the car failing inspection, was finally fix it and handed me my car back with the gas on E. That's all the accommodation I received. I sent an email to the service manager and general manager and they did not respond or help. They basically sold me a lemon and gave horrible customer service. I will NEVER buy a car from them again. They do shady business. More

Very professional and knowledgeable would recommend to family and friends for the purchase of there next vehicle family and friends for the purchase of there next vehicle More

Mall Chevrolet has always been my go to dealer for purchasing a vehicle and servicing the vehicle. The service was excellent, staff were professional and explained the service every step from beginni purchasing a vehicle and servicing the vehicle. The service was excellent, staff were professional and explained the service every step from beginning to end. Best dealer and service in town! More

This was the best car buying experience ever!!!!! Thank you everyone you everyone More