Maita Toyota of Sacramento

We have been going to Maita since 2008; we have had a grand total of (4) four Service Advisors during that entire time. Over time, two have retired and one has been promoted. That is huge news since it grand total of (4) four Service Advisors during that entire time. Over time, two have retired and one has been promoted. That is huge news since it shows Maita is a company that hires great people who make their careers there. Happy employees take great care of their customers toooooo!!!!! Norbert Santos is our Advisor now. He is perfect and he is the main reason we are now waiting for our brand new 2025 Highlander Platinum Hybrid to arrive. We know how much love he has already shown to our other vehicles; he will take great care of our new one also. More

Worked with Sherri on an Internet purchase of a Prius Prime. She did a great job Prime. She did a great job More

It was Expensive but I felt like I could trust the dealer vs a local. vs a local. More

The customer service is excellent. I’ve been bringing my vehicle here for a long time and if there is a problem with service or quality they fix it immediately I’ve been bringing my vehicle here for a long time and if there is a problem with service or quality they fix it immediately More

I’ve been coming here since 1985 when it was located on Fulton Ave. Every time I come, something has changed. I do appreciate that they have all my records and there is good communication with the advis Fulton Ave. Every time I come, something has changed. I do appreciate that they have all my records and there is good communication with the advisor. More

Failed to replace engine air filter during scheduled maintenance. Failed to diagnose dim console display. Unable to reach service adviser by phone. No one else could tell me the status of my vehicle. maintenance. Failed to diagnose dim console display. Unable to reach service adviser by phone. No one else could tell me the status of my vehicle. More

You've got to be kidding me! Why do you keep sending me reviews? I was extremely dissatisfied and insulted by my experience! Why do you keep sending me reviews? I was extremely dissatisfied and insulted by my experience! More

The regular maintenance was done without issues. The cost was more than I expected and the suggested addition work was much beyond my the cost I plan to do. The cost was more than I expected and the suggested addition work was much beyond my the cost I plan to do. More

Norbert was really great! There was an issue with my tires and he went over and beyond to address my concerns. There was an issue with my tires and he went over and beyond to address my concerns. More

Took long time but did not contact me directly. Left me aside. There is should be a respect to our time Left me aside. There is should be a respect to our time More