Maita Toyota of Sacramento

All maintenance work on my 2003 Toyota has been done here and I have had consistent professional, courteous and caring service in my dealings with them. and I have had consistent professional, courteous and caring service in my dealings with them. More

Great customer service, good food court selection of drinks while waiting, Uriel was very attentive to our needs. drinks while waiting, Uriel was very attentive to our needs. More

From the time I purchased my 2025 Rav4 XSE Hybrid to the most recent scheduled maintenance, Maita Toyota has been nothing but a pleasure to deal with. The dealership is spotless, the staff is professional, most recent scheduled maintenance, Maita Toyota has been nothing but a pleasure to deal with. The dealership is spotless, the staff is professional, knowlegeable and courteous. I'm very happy that I chose Maita Toyota to purchase my car and for ongoing maintenance! More

Very courteous service personnel concerned with customer satisfaction. The Assistant Service manager was very knowledgeable and patient. satisfaction. The Assistant Service manager was very knowledgeable and patient. More

I appreciate that Adrian did not try to sell services I did not need and updated status while I was waiting. The maintenance service was prepaid when we bought the car, another good MAITA service..Adrian m did not need and updated status while I was waiting. The maintenance service was prepaid when we bought the car, another good MAITA service..Adrian made sure was promptly delivered to me when the work was done. More

Maita Toyota of Sacramento. This place is awesome because the mechanics are consistently good, they're thorough, they not only perform excellent work on item(s) that you reques This place is awesome because the mechanics are consistently good, they're thorough, they not only perform excellent work on item(s) that you requested service on your car, they also let you know if there are additional repairs that you need. The schedulers are very good and clear, they'd always send you the reminder of the day and time you suppose to be there for the service of your car. Zee, the Maita Toyota Rental representative is nice, informative and he explains the rental rules very well. Austin in Parts department is great, if you need any part for your car, such as windshield wiper, or floor carpets, or lights etc.., all you have to do is call ahead of time and he'd have it ready for you to purchase when you come in. Last but not least, Narvick Khalasi, the popular Maita Toyota TXM Advisor. He's always welcoming, resourceful, efficient, patient, courteous and oh so pleasant to deal with. He's the main reason my wife and I kept coming back with our two cars. Thank you Maita Toyota of Sacramento More

My advisor updated me about the status of my car service. The original part replaced had a problem but they were able to replace it and fix the problem. The original part replaced had a problem but they were able to replace it and fix the problem. More

Terrible experience. I parked on the wrong side, asked two staff members for help, they laughed at me for my mistake. I called ahead to tell them I was coming and asked i I parked on the wrong side, asked two staff members for help, they laughed at me for my mistake. I called ahead to tell them I was coming and asked if my car could be pulled around. They said yes, then when I got there they said "we don't do that, you are just going to wait, it takes a while." When I signed to have my car back, they didn't go over anything they did to my car (in my name only) and instead called my husband. Overall, it was a condisending, inconsiderate experience. Yes, I was visably frustrated, but only after the staff laughed at me and i was humiliated by my mistake. Also this is the second time Ive gone in for scheduled maintainence (by apt), and you have kept my car for days becuase you couldnt get to it. Also, when i got my car back, it smelled like sweaty man. More

Friendly and helpful But dont like the idea of changing 225.00 For warranty work if they can't duplicate problems I have a clunk in front end intermittently so I'll have to live with problems or find a d 225.00 For warranty work if they can't duplicate problems I have a clunk in front end intermittently so I'll have to live with problems or find a dealer that doesn't charge More

Very busy service drive, Assistant Service Manager went to lunch and forgot I was waiting for car to lunch and forgot I was waiting for car More